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Extended Stay America - West Palm Beach - Northpoint Corporate Park
- Hotels
- West Palm Beach, FL
About this business
Location details
700 Northpoint Pkwy., West Palm Beach, FL, 33407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was difficult to get help from hired staffwhen i needed help. The vending machine took my money and i reported it 3 times i was told by one staff they would pay me the money and retrieve from the vending machine company. But later i was told to find the number and call them myself. I was saddened by that statement and behaviour of 2 staff. Otherwise rooms and hotel in general were great. Cleaning staff very nice.
Business response:
Anthony, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with our well-kept accommodations and that you had a pleasant stay overall. However, we apologize for the concerns that inconvenienced you. We will address this appropriately and make sure we are well-poised to serve you better. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
The hotel looks very nice and comfortable, but the rooms have very old carpets and a very musty smell. The bathroom with a very old and super dirty bathtub. The included breakfast is a fake , they only give you American coffee , a few packets of powdered chocolate and some pancakes , nothing else . Do not be fooled. I do not recommend it.
Business response:
Luis, thank you for your candid evaluation. We regret not meeting your expectations with the breakfast and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We are also grateful for the feedback regarding the overall condition of our accommodations, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope you will return to experience our hotel a... read more
Wonderful Stay The administration treated us like kings and queen's on our stay. I highly recommend to book this hotel. I was very amazed on how big the rooms were it was almost like we never left home. Thanks 100%
the room Ok where should i start! No linens was available for the pull out sofa and no blankets for the sofa either So i paid a cheap price and they made sure the service was
Business response:
Tabitha, thank you for evaluating your stay at our hotel. Please accept our apologies for your disappointment with the lack of in-room amenities and the inconvenience caused. We regret not meeting all of your expectations. Thank you again for your feedback, and we hope to see you again soon. Sincerely, Hotel Management
Shalin has been an awesome employee..
Perfect stay
Frequently asked questions about Extended Stay America - West Palm Beach - Northpoint Corporate Park
How is Extended Stay America - West Palm Beach - Northpoint Corporate Park rated?
Extended Stay America - West Palm Beach - Northpoint Corporate Park has a 4.5 star rating with 1,346 reviews.
When is Extended Stay America - West Palm Beach - Northpoint Corporate Park open?
Extended Stay America - West Palm Beach - Northpoint Corporate Park is open now. It will close tomorrow at 12:00 a.m.