Extended Stay America - West Palm Beach - Northpoint Corporate Park

Business response:

Dear Nash, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize for any inconvenience you may have faced. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management 

Business response:

Dear Dawn, Thank you for staying with us and sharing your concerns. We were sorry to read about your experience and apologize for the inconvenience caused. We follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, your room will be inspected professionally and treated as a precaution. We appreciate your patience and hope you will accept our apologies.Sincerely,Hotel Management 

Business response:

Ryan, thank you for choosing Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Oleh, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the kind words about your most recent visit to Extended Stay America. We will be sure to share your review with all of our associates. Thank you again for making us your home away from home. We look forward to your next stay and, until then, wish you safe travels. Sincerely, Hotel Management