Extended Stay America - West Palm Beach - Northpoint Corporate Park

Business response:

Dear Christina, Thank you for choosing to stay with us and for sharing your experience. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. We sincerely apologize that this was not your experience. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely, Hotel Management 

Business response:

Dear Tara, Thank you for taking the time to review your stay and for the generous words about our hotel. We are happy that our staff were able to make this right for you, and we are truly grateful for your patience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management 

Business response:

Dear Jacob, Thank you for choosing us and sharing your feedback. We appreciate you taking the time to provide feedback on your recent stay. We regret that your experience fell short of expectations. Your comments are essential, and we will use them to continually improve our services. If you have any specific concerns you'd like to share, please feel free to reach out to us directly. We value your input and hope to welcome you back for an improved stay in the future.Sincerely,Hotel Management