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Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad you get what you pay for, no complaints except elevator wasn’t working
Business response:
Shakira, thank you for evaluating your recent stay with us. We are glad you enjoyed your overall stay. However, we are sorry for the issues you had with our elevators. We understand your frustrations and are grateful for your patience. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Thank you again for your feedback. Sincerely, Hotel Management
It was great staying there
Business response:
Michaelle, thank you for the five-star review. We are thrilled we met your expectations for a fantastic stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to this area. Sincerely, Hotel Management
The hotel was nice and clean. The staff was very helpful.
Non-smoking room smelled like old cigarettes. whole room had a funky odor. room was unclean
Business response:
Mathew, thank you for being our guest and for the valued feedback. We are truly sorry for the cleanliness issues with your guest room and for the oversight on our part. We understand how important it is to not only have a clean room but one that is also free of smoke. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention so we can address it appropriately. Once again, we are sorry for letting you down and we hope to have you back for the comfortable stay you deser... read more
It was great! All the staff was very friendly, helpful, and patient. The grab n’ go breakfast was very convenient as well cooking utensils readily available. No complaints
Business response:
Michael, thank you for the glowing review of Extended Stay America. It's a pleasure to know you were impressed by the service provided by our courteous associates and liked our complimentary grab-and-go breakfast. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
We reserved a two bed since we traveled with our kid. Upon arriving late at night we were told that they only had a sib, and when we arrived we It was oversold when we arrived and we were giving a single bed a for a family of three.
Business response:
Thank you for your review. We are sorry we were unable to accommodate you in the room you booked and regret the inconvenience caused. We are reviewing this with our front desk team to see what went wrong so we can avoid this in the future. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 4.2 star rating with 1,349 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.