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Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
👍
Qiana at reception was friendly and efficient. Quickly had me check in. The elevator was dusty and dirty. Room is alright for a night or 2.
Business response:
Dear Diana, Thank you for sharing your impressions of our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. While we are pleased you loved the hospitable service provided by our associate Qiana, we apologize for the concerns that kept you from having an exceptional stay. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Si... read more
Easy to get in/out
Business response:
Dear Thomas, Thank you for sharing your experience with us! We are pleased you had a great stay at our Extended Stay America. We look forward to welcoming you back soon! Sincerely,Hotel Management
The property is well maintained and the room was excellent. Great improvements.
It was great my wife and I were happy and we wish to come back again
Business response:
Dear Mercidieu, Thank you for choosing Extended Stay America. We're glad you had a great stay and look forward to welcoming you back soon.Sincerely,Hotel Management
Great place and affordable Quiana was amazing. Smooth check in smooth checkout.
Better if you need to stay a long time, For me, I think I should've made a better choice. First, there was a beeping sound in my room all night. My key card didn't work to get in the back door, which I though was weird and I had to walk all the way around to the front. It was like midnight. Again, not terrible. This place is GREAT for the work teams that stay there and I would choose to stay here if I ran into a situation where I didn't have safe place to live. I just needed a room for one night, so please don't judge by me.
Business response:
Dear Guest, Thank you for reviewing your stay. We are sorry that your room was not in the most suitable condition for a pleasant stay because of the sound and the key card not working. We apologize for our failure to provide an exceptional experience. Thank you for bringing this to our attention; we will take all necessary measures to prevent future occurrences. We are glad you are sharing the positive aspect of your stay with us. Thank you for your feedback. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 3.2 star rating with 2,311 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.