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Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything
Business response:
Dear Maxwell, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Great Experience Always my place to stay when i come to Westchester. Renee is awesome. Very Professional, Friendly, Knowledgeable. Valued key to the success of your operation.
I’m sorry to say that I was disappointed to find that the rooms were not supplied with the kitchen utensils. I only choose the hotel because I was going to cook for my daughter that is at a college nearby. Ultimately the person at the front desk gave me some things but they were not what you need to make a normal meal. No knives, 1 pot that was run down and one pan that almost was not available. Forget about dish soap or dish pads. I managed to make it work but will not recommend this hotel if you need a kitchen. I definitel... read more
Business response:
Dear TANIA, Thank you for staying with us. It's great to hear you enjoyed your stay overall; however, we apologize for any disappointment with our in-suite amenities. Since our suites are designed for guests staying multiple nights and desiring home-like living, these guests often bring their own bath amenities. However, these items are available and complimentary at the front desk anytime. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. Our team will gladly deliver these items ... read more
Friendly and Caring Employees The employees were very helpful, respectful and caring. I have to use a machine at night and Renee and her team mate went on a search for a surge protector for me as I had forgotten one with a cord I chose this hotel because of the kitchenette. Both myself and my friend have food allergies and it really helped to be able to bring and make what we needed.
Business response:
Dear Jeannie, We're delighted to hear about your positive experience at our hotel. It's wonderful to know that our team, especially Renee, provided excellent service and went the extra mile to make your stay comfortable. Our kitchenette facilities are designed to cater to various guest needs, and we're pleased they were helpful for you and your friend with food allergies. We hope to welcome you back for another enjoyable stay at our hotel. Thank you for your kind words.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 3.2 star rating with 2,449 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.