This profile has been claimed by the business owner or representative.
118 W. Main St., Elmsford, NY, 10523, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Cool 😎
No comment everything excellent
Business response:
Thank you for making Extended Stay America your home away from home. We are thrilled to know you thoroughly enjoyed your stay and that you were very happy with our service and accommodations. We look forward to seeing you again soon. Sincerely, Hotel Management
The beds moved when sitting on them. Thete were 2 people in the room and only 1 plastic cup for both to use. The cupboards in the kitchenette had no cups at all. There were only a top sheet and thin spread on the beds. No extra blankets. The bathroom smelled like cigarette smoke. No signs indicating how to access the building from the parking lot acess for a disabled person ( myself)
Business response:
Thank you for sharing your experience at our hotel. We regret not meeting your expectations and are sorry that our beds were not to your comfort. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. We will also follow up with our housekeeping staff to make sure we prevent the issues you outlined with the cleanliness of your room. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Man... read more
Extended Stay America - White Plains - Elmsford has a 3.2 star rating with 2,311 reviews.
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.