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Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for quick stays The room was good but some lights did not work. TV remote range was bad.
Business response:
Allen, thank you for choosing Extended Stay America. We appreciate your nice rating and are glad you liked our comfortable accommodations. However, your feedback has been shared with our maintenance team to address the problems in your room. We value your business and hope to welcome you back soon. Sincerely, Hotel Management
Meh. It looked old and my shower was super dirty :( but other than that it was ok.
Business response:
Maly, thank you for sharing your experience. Although you had an overall satisfactory stay, we are sorry you were not happy with the overall condition of your suite. Your feedback regarding cleanliness will be discussed with our housekeeping team to be diligent. Thank you again for being our guest, and we hope to welcome you again. Sincerely, Hotel Management
Business response:
Sheldon, it was a pleasure receiving your fantastic rating for Extended Stay America. We are thrilled you enjoyed every aspect of your stay. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Place was great, very clean, enough parking, really recommended
Business response:
Thank you for recommending Extended Stay America to future travelers. We are delighted to know you had an amazing stay and were impressed with our clean property and the parking facility. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
This place is wonderful - the staff are friendly and rooms are clean, they are very safe about the current pandemic. Will, the general manager, is a very good guy.
Business response:
Samantha, it’s an absolute delight to know you loved our clean accommodations and the service provided by our staff exceeded your expectations. We will be sure to relay your comments to Will and his team. We appreciate your feedback and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Christopher, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Christopher, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
The Staff was just ok, not very friendly. The hallway going up to the room smelled like fish that someone was cooking in their room. The room it self was very clean though the sheets looked old and had been washed a million times, and the refigerator kept making alot of noise so I had to unplug it in the middle of the night. The next morning one of the staff knocked on my door at 9:00 to clean the room even though checkout wasn't till 11:00
Business response:
Penny, thank you for being our guest. We regret the difficulties you encountered while you were here and apologize you did not experience the best from our staff. Your feedback has been discussed with our housekeeping team to make sure we are consistent with our service delivery. We have also alerted our maintenance team to address the problems with the refrigerator. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 4.2 star rating with 1,349 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.