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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good, safe stay. The staff was very friendly and overall it was a good stay and we'd stay there again. On the negative the building is starting to get run down. We were missing the on/off switch on the lights by the bed, and we had to set the air at 66 in order to cool the room down decently- it wasn't the hottest month in Wilmington. That saying, it is close to get to attractions, the staff was great, it was safe, and clean. It's always a bonus to have a full size fridge. .
Great Time at this hotel. I have read reviews for this hotel, but I didn't want to form an opinion based off of someone else's experience. I have a great time at the Extended Stay. The room was nice and clean and the location was perfect. The phone in the room didn't work, but that wasn't a big deal to me. Anytime I needed something, I took the stairs to the front desk. (Staying fit is KEY). The front desk attendant was very polite and offered to give me a new phone.
Business response:
Thank you for taking the time to write a review of your stay. I am glad you enjoyed your stay at our hotel and that you were well accommodated by our staff properly. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
2 star rates for a really nice hotel.... Everything was excellent, from the large room to the really really functional fridge ( I even bought ice cream!!) Great HD TV and very quiet, ice-cold AC. Plenty of well-lite parking spaces, WIFI was fast and reliable.
Business response:
It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. I'm thrilled at reading your comments about how well your stay went from the amenities in your room to our fast WiFi. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Shelter from the storm I have a homeless friend that needed a place to stay during Tropical Storm Hermine. He had stayed there before and the staff was friendly and welcoming. Most importantly, they did not give us a hard time. He showed his ID, and I showed mine and then I paid for the room. Nice and easy, thank goodness! Experienced staff seemed to make a difference.
Business response:
We appreciate you taking the time to write a review. It is great to see our accommodations were suitable during your stay and that check in was seamless. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Okay site- basic Kitchen hot water tap was cool; had to boil water to wash dishes
It was great for us and the kids. I really loved how clean it was, the huge bed from the pull out couch and the set up of the room (living room with pull out bed sectioned off slightly from the main bed area), this was the King size bed rm. with a kitchenette and couch.
Business response:
Thank you for sharing your experience. I am glad to see you and your family were able yo enjoy the cleanliness and spaciousness of your room. It is also great to read you took advantage of the fully equipped kitchen and the couch as well. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
very average place to stay This hotel is in decent shape but it lacks amenities. For example, it doesn't not come with shampoo and I could not find an ice machine. The floors are cheaply made b/c the person above us paced back and forth all night and I was unable to sleep b/c of the noise. Other than that it was quiet. And it was clean except that there was food on the bed spread, so it was clear it hadn't been washed since the last person that stayed in my room.
We booked a queen room and got two twins. Plus, it was a non-smoking room and there was a cigarette burn in the comforter. A muffin and coffee does not constitute a "breakfast".
Business response:
Your review recently caught my attention. I am disappointed to read you experienced a series of issues with your stay. Please accept my apologies. Our staff have been made aware of proper communication and customer service that must be shown to all guests in order to better accommodate, especially when reservations are not being honored. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,257 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.