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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
nice hotel close to everything Clean and comfortable room, very friendly desk staff
Business response:
The staff and I appreciate you sharing your comments about your stay with us in a review. I'm disappointed our grab-and-go breakfast was not up to your standards, but I'm thrilled to know you found our location and accommodations preferable. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice hotel safe quite & clean Very nice place with everything a family on vacation needs close to shopping aswell as the beach. The desk clerk Vivian was exceptional she made the stay even better handling our every need with a smile
Business response:
Thank you for taking the time to write such a positive review about your stay. It is great to read that our convenient location was beneficial to you. Also, I will be sure to inform Vivian on what a great job she is doing.
Not what I expected. Although I came here for business purposes, it would have been comforting to recieve decent reception when attempting to view television. The reception for the tv was terrible. The room wasn't very clean. It actually wasn't clean at all. We noticed some red substance that looked like blood on one of the filler sheets for the bedding and we saw a roach the very last night. We had to empty and shack down all of the bags before leaving. The continental breakfast was a joke. I understand the purpose of grab ... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I am disappointed with the quality of your stay, especially the cleanliness issues you described. Our housekeeping staff will be informed about these issues you endured in order to make sure our be up to par. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Visit UNCW Overnight stay for UNCW orientation. It was good for what was needed. Location is great, off the main street to get to UNCW. Shopping and restaurants close by. I had to switch out the iron twice because it would work once, but the outlets were fine. No big deal.
Business response:
We are pleased to read that you had an enjoyable stay with us. Thank you for commenting on our convenient location. I'm glad our location was a beneficial for you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Very pet friendly! Everyone was very sweet and accommodating of our chocolate lab puppy. A small sign was put outside our door so that housekeeping and others were aware we had a pet. The room was very clean and did not smell like pets had stayed there before. The room was a good size with a pretty big closet to put our suitcases in and the bed was very comfortable. Our only complaint is that there was no ice machine at the hotel - we only had 2 ice cube trays in the room freezer, which took awhile to make. We were visiting ... read more
Business response:
Thank your taking the time to write such a positive review of our hotel. I's pleasing to know that you and your puppy were accommodated so well in a clean comfortable room. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,289 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.