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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wilmington Stopped to see a ikd friend
Business response:
Thank you for taking the time to write a review. I am pleased to read you had a great stay while visiting a friend. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Sorry, we ran out of shampoo The room was clean, and the receptionist nice. It would have been great, but had no shampoo or conditioner in the room. When I called I was told their shipment of shampoo hadn't come it, sorry. It's the first time I washed my hair with just water (not effective at all). Here are ways to fix this: buy some shampoo and mete it out to those that ask, or offer to get some, or offer a discount, or tell your customers before they arrive so that they can bring their own. Incredibly unprofessional! Also,... read more
Business response:
Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
Nice hotel plenty of food + shopping Over all, the hotel was clean and the Front Desk staff was very nice + very informative about the hotel, and surrounding area.
Nice Pleasing once smell left room. It was hot and once air ran for a while it was better. Bed was uncomfortable
Business response:
Thank you for taking the time to write a review about your stay. I am pleased you were able to have good experience, but I'm disappointed you found the bed uncomfortable. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
one night stay This hotel is close to good restaurants there's also a Target and Wal-Mart near by. If you're going to Wrightsville beach its about a 15 min drive away depending on traffic. Room was clean and spacious.
Business response:
I am pleased to read that you had an excellent experience with us. Hearing how convenient our location is is satisfying. It is great receiving comments from well accommodated guests. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Fine It was great staying in.we really loved it while we weres there.!!!
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. I'm thrilled to see you had a great experience and enjoyed staying in. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Needs a pool, housekeeping needs to be provide daily to all the rooms being occupied
Business response:
Thank you for taking the time to write a review of your stay. I am disappointed you found our lack of pool and housekeeping policies not to your liking. Overall, I'm glad you had great stay with us. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,289 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.