This profile has been claimed by the business owner or representative.
Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What I expected My stay was what I anticipated . The staff is friendly but their are very few. The room was older and not as clean as it could have been. The noise levels where to be expected as this hotel houses many construction crews on long term assignment . If you are not an early riser this place won't work .
Business Visit The location of the hotel is great being minutes from the mall, beach and downtown. Staff was very friendly and helpful. I would definitely stay here again or recommend to others.
Return Customer Checking in was nice and easy, the front desk clerk was nice and helpful. This is the second or third time at an Extended Stay and seems to be my hotel of choice, because I know the quality level and each different one has never disappointed me. The room was clean and comfortable and the area was closer to where my wife and I were going that night and morning. This was as always a great experience.
Business response:
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback such as yours. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition. Once again, I and the entir... read more
great stay I had a great stay here but would bring my own pillow next time.
great last minute get a way We lost a reservation at another hotel because we were laye leaving home. This was better than the orginal reservation.
Visiting my Hometown!!! Good for the price. Clean room. I'm a smoker so it was perfect. The only problem was the hot water wasn't very hot. Other than that, the staff was friendly and professional.
Business response:
Thank you for taking the time to write a review of your stay. I am pleased to read that our staff was friendly and professional and that you found us to be a great value. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
good It was nice
Business response:
Thank you for your recent review of your stay. It is great to read that you had such a nice stay with us. The staff and I are proud to have provided you with a comfortable and clean room. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Hotel wasn't what I expected. Hardly any of the tv channels worked. The staff was friendly. The location was nice , but overall the towels sucked, really should improve on that, soaps could have been better. Was a great stay just wasn't what I thought it was going to be.
Business response:
Thank you for taking the time to write a review of our hotel. I am glad that you were pleased with our location and our friendly staff during your stay with us. Still, I apologize that you were not entirely pleased with the amenities we provide. Your comments will be helpful as we continue to improve our guest experience. Thank you for bringing this to our attention. We hope to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,289 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.