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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Extended Stay America Hotel Wilmington - New Centre Drive is located at 4929 New Centre Dr, Wilmington, NC. This business specializes in Hotels & Motels and Other Lodging.
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a nice stay the service was great
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and great customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
First impression Locked front door at 12:30 and couldn't see if the front end staff was therethere I almost left because there was not sign of anyone working or signs saying please call or something. So i had to call and get them to let me in. The linens had hair on them. Had to go get more towels because under staffed at 8 am. Not that great of a please. But thanks for the short stay and taking my money.
Nice hotel right in the heart of Wilmington NC. I only stayed there for one night and overall it was very nice. I would definitely stay there again when I go back to Wilmington.
Wedding weekend sfay We booked this hotel because it is pet friendly with a modest pet fee. It was a very enjoyable stay, in a clean room that suited all of our needs. I was particularly thankful for how sweet and accommodating the hotel was with our dog. We would definitely stay here again.
Front desk people extremely helpful and nice. Older hotel but our room was clean and pillows were comfy.
Business response:
Deborah - It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case! It would, of course, be our pleasure for you to repeat your experience with us in the future.
the extended stay was an okay hotel the staff was friendly and very helpful. the cleanliness however could haven been a little better but overall experience was okay
Business response:
I recently received a copy of your review, and wanted to take a moment to respond. Please accept our apologies for the cleanliness issues you experienced. In response to your feedback, I have met with our hotel staff and used your comments to coach them on our room cleaning and inspection policies. Still, I am glad you had a positive stay overall and enjoyed our friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good for the night Hotel was in a great location. Close to mall, downtown, and not far from the beach. Room was spacious and clean. Kitchen items had to be requested. Main drawback was the walls were very thin. Kids stomping around all night kept my husband awake. Breakfast was simply coffee, granola bars, and fruit. Ok at best. Been to better and more comfortable extended stays.
Business response:
It was very kind of you to take the time to publish such a positive review of your stay. I’m so glad you enjoyed our convenient location, spacious rooms and our fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 4.1 star rating with 1,257 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.