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8392 Power Inn Rd, Elk Grove, CA, 95624, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I love display very clean and good customer service very helpful Betty night people especial Kelly gainer excellent customer service and people skill
Business response:
Thank you for taking the time to provide feedback. We appreciate your input.
Honestly the entire process of getting my storage here was so easy and fast. Thank goodness
Business response:
We're absolutely thrilled to hear about your positive experience with us! Thank you for choosing Extra Space Storage.
I'm only rating a 3 star because we have not moved our items to storage unit yet or really interacted with staff EXCEPT for the Teresa the Manager. I originally called the West Stockton location and they were very helpful with information that I needed as far as storage unit sizes and pricing. I actually first spoke with someone and got disconnected so then I called again I got Sonia. She was very helpful with information. She even suggested a larger unit to store 2 units that I have in another city to one unit at a gre... read more
Business response:
Hi Karen, thank you for your feedback. We're glad Sonia was very helpful with the information and Teresa was pleasant, professional, and easy to talk to. Don't hesitate to reach out at 888-STORAGE if you need anything!
This Extra Space storage went above and beyond being accommodating. Everyone in the office was professional and helpful with any questions I had. If you looking for somewhere to store your belongings this is the place to go!!!! Thanks again for all the help!
Business response:
Thank you for the review, Barbara! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.
Great people working here! I rented a 10 by 20 unit for a year and always enjoyed speaking with the great gals behind the counter. Always professional and provided the exact assistance I needed at times. Only issue: rodents must have recently become a problem as unit had droppings the day I vacated the unit.
Business response:
Hi Chris. Thank you so much for your feedback. We're sorry to hear about your experience and would love to speak with you about this in more detail. Can you give us a call at 888-storage?
Awesome and friendly customer service. The transaction to rent a storage unit was fast. Teresa was thorough with the rental options to make sure I have covered my items against possible damage. I definitely recommend this place!
Business response:
Thank you for the kind review, Robert. We're thrilled you had a positive experience with Teresa at Extra Space Storage. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
The management and assistants were very friendly and helpful. I had a pleasant experience during my rental there. The hours for access to your unit is longer than other storage places. Would definitely rent there again.
Business response:
Hi Christine, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
I am giving this business 5 stars due to the 2 women that work the office when I remember their names I will include them in my re edited version of my review. I actually forgot to update my credit card so when I needed payment on an auction that I won of their units they were so very helpful and patient. They helped everywhere they possibly could and I can't say enough how much I appreciated that. They had numerous other tasks to perform but they made sure that I was one of the 1st to be taken care of , it was nice.
Everyone has been super friendly and accommodating--both over the phone and in person. I was able to reserve the last drive-up 10X10 unit online and got a "web deal" that is cheaper than any of the other storage companies around. The gate hours are great, and they have packing supplies if you need them. I highly recommend this location!
Business response:
Thank you for the review, Tanille! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Thanks for recommending Extra Space Storage!
Extra Space Storage has a 4.8 star rating with 1,004 reviews.
Extra Space Storage is closed now. It will open at 6:00 a.m.