Extra Space Storage

4.8

Self Storage
Long Beach, CA

About this business

Consumer Services Self Storage

Location details

8150 E Wardlow Rd, Long Beach, CA, 90808, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.81,041 reviews

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Karen K.

4 years ago

Be very careful if you want your stuff to be safe. There is a growing homeless encampment right behind the building in riverbed bike path and no one seems to be doing anything about it. I'd be very very cautious about security.

Jewell Z.

4 years ago

Reserved a unit to move in in a few weeks and was told certain price and I would get a call if changes. Never received a call or anything. So I call to official start renting and was told the price doubled and they won't honor what they told me before. Don't waste your time. Find other locations. Was also told they will charge up your rent after a few months. They attract you with a low price but you don't get to keep that price :(

Business response:

Hi Jewell, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us and we hope to better serve you in the future. We'd like to talk to you about your concerns. If there is anything we can do for you, we are here to help and can be reached at 888-storage.

Karen B.

5 years ago

Really it's a minus 5 stars. A month after not providing enough security for our unit ( what else are they supposed to do? ) they have raised the rent AGAIN. WHAT NERVE. So I called and complained and they decided "not to renew our lease" Honestly the kick in the ass I needed to get out of there. I have found a SECURE location at far less money. Yippee. I just moved to US Storage in Westminster and they are FANTASTIC! They are actually the bizzaro version of this place. They are kind, clean, secure and reasonable.

Business response:

Karen, we understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available at 888-storage.

Tammy A.

5 years ago

Be very cautious of this storage unit. I've had a unit for over 20 years and just recently discovered that my unit was burglarized. What was disturbing to me was that the employee advised me that there was a prior burglary in the same area and none of the other tenants were notified and the burglary of my unit was in the exact same manner. I was also advised that although they have a fence surrounding the property, the doors are left unlocked at night so tenants with 24 hour access could enter. Of course, this left all the o... read more

Business response:

Hi Tammy, thank you for taking the time to leave us a review. We're sorry to hear you had a negative experience with us. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. If you would like to speak with us about this in more detail, we are here to help and can be reached at 888-STORAGE.

K B.

8 years ago

I have been at this storage place 11 years. They have gone through at least 3 owner changes during that time. I know rates increase over the years, but ESS has increased my rate every 6 months since they bought the place. Ridiculous and not seeing any reason for the high prices. All they've done is paint the place green. Time to seriously get rid of this stuff so I can get rid of tbem.