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Extra Space Storage
- Self Storage
- Lancaster, CA
About this business
Location details
1722 W Ave J8, Lancaster, CA, 93534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
We rented a covered storage space for our RV and the whole experience was positive! The staff was very helpful and answered all our questions. Very professional! Highly recommend!
I just signed up and so far so good. I got a unit with climate control and moving things into it was a breeze. I would recommend this place to friends.
Clean and accessible. Matt was very helpful. Price is right on the money.
Hands down the Best place to store your stuff.. The staff is Great. They make it all worth it.
I just wanna say hands down that the gentleman who works the front desk, I believe his name was Matt, was probably one of the nicest guys I've ever met. He put up with all of my questions and was eager to try and get me the best deal possible. He even tried to convince us to downgrade to save money which was a huge plus for us even though we went with the bigger sized unit. The whole process was seamless from start to finish which was a breath of fresh air considering how much trouble we had moving up to lancaster in the fir... read more
After contacting them extra space storage is refunding a pro-rated amount back to me.
This is a wonderful facility. Safe, well-lit, clean. I have had a wonderful experience from the moment I called to get a quote to the day I moved in. The manager is friendly and very helpful, I would recommend this facility to family and friends. I feel secure knowing that my stuff is being well cared for.
Great staff, great facility! This place is very clean, and I always feel very secure with the 24/7 video cameras. Best prices in town!!
Let's start from start.I had a small locker i barely used that I paid 25 dollars a month for .I paid them faithful but forgot to move lock after verbally telling manager pick after telling manager it was my last month. These weirdos aka manager decided to list in the news paper that they auction off my stuff when nothing was in there. This is a very crooked.petty Company that changed price depending who is there.Get it together managers.Dont spend you money here property was not very cleaned and staff had bad customers serv... read more
Business response:
We regret to learn about your experience with our facility. Your concerns about billing practices, the auction listing process, staff service quality, and facility cleanliness are serious matters that we take to heart. We understand your frustration regarding the miscommunication about your locker termination after you verbally informed the manager it was your last month, and we apologize for any confusion that occurred with the auction listing process. The issues you've raised about inconsistent pricing, poor customer servi... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 970 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.