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Extra Space Storage
- Self Storage
- Palm Desert, CA
About this business
Location details
73750 Dinah Shore Dr, Palm Desert, CA, 92211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Jon and Ariana were so nice, so helpful. They answered all of our questions and set us up to make the experience as easy as possible.
Business response:
Mary, thank you for taking the time to leave us a review! We're so glad to hear Jon and Ariana were able to provide an easy rental experience! Thank you for choosing Extra Space Storage, and don't hesitate to reach out if you have any questions!
I have had 3 large units here for over 3 years and during that time they\'ve been great to rent from. They take care of their property and maintain the grounds religiously. The buildings are freshly painted every year and the asphalt always seems to be newly done. They also treat security very seriously by having strict rules, sophisticated surveillance & alarm systems with motion sensors, guard dogs that protect the facility after hours, and on top of everything, they have onsite management staff that actually lives on site... read more
Not only is this place nice, clean and secure, it's staff is on another level of kind and helpful. Jonathan was an amazing person that bent over backwards to assist us. This type of service is rare to find anywhere let alone a storage company. Because of Jonathan our business will stay with Extra Space Storage knowing that they truly are committed to their customers and their valuables.
Spoke with Jonathan about my needs for extra space. He was extremely courteous and was able to explain the different sizes and costs easily. The facility is very clean and secure. I feel 100% safe leaving my belongings in storage here. Would highly recommend this Extra Storage location to all my friends and family.
The management is very helpful and friendly. The facility and units are neat and clean.
Very clean and reasonable pricing. Gated and climate control is a plus. Assistance Manager - Christian friendly helpful professional and great customer service. Will back in a year to rent.
Came by at 2:00 pm on Friday, standing in front of a sign that says "Open Monday - Friday 9:30AM to 6:00PM", place was closed. On the door was a clock that says "be back at 1:40pm" or what looked to be 1:40pm. Maybe it's a good place but their hours of operation are very unreliable.
worst experience ever? had my shirt off because I was sweating so bad and hot in the summer 125 degrees. one of the worker's say I can't habe my shirt off. I said it's hot under what condition it say in the contract. they said they would show it to me never did. because they know Julie Garcia and they know that's my girl. like they have something personal with me. because I'm with Julie anyways, I went straight to the office so they could show me the contract what it says they didn't say anything about the contract. They d... read more
Business response:
Hi Tyrone, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us and we hope to better serve you next time you visit the office. If there is anything we can do for you in the meantime, we are here to help and can be reached at (760) 324-7200.
I've been a tenant for over 4 years, at times with $1200+ per month in units. Dealing with Ariana, the on-site manager, about anything has been extremely aggravating and an uphill battle. She is unprofessional, unreasonable, disrespectful, and argumentative. She has hung up on me at least 5 times and has flat out lied about every incident. She offers new tenants a rent discount if they leave her good reviews (saying to use her name specifically). Have had no issues with any other employees (Jonathan, Peter, Josh, or subs fr... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,213 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.