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Extra Space Storage

4.9

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Location details

9180 Alcosta Blvd, San Ramon, CA, 94583, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,265 reviews
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Sohail L.'s profile image
Sohail L. 
rating
10 years ago

your review helps others learn about great local businesses. Don't even waste your time moving in this location !!! jule the on site manager is a horrible person that has a stick up her butt and takes her insecurities out on her customers that she thinks she can pick on. i maybe disabled and may have more time on my hands as i'm in between surgeries and may visit my storage more frequently than other people but it gives this horrible and rude individual no right to pick on me. i moved in last sunday and cannot wait for thi... read more

Paul P.'s profile image
Paul P. 
rating
10 years ago

The location is adequate, although a U-Turn is required to make it in from the East-bound direction which is troublesome for larger vehicles. The service had been good until I tried to cancel my membership. I gave notice to cancel 1 day after they auto-debited my account which I set up for their convenience. I had figured that they could reimburse me for the pro-rated amount I wasn't using in the month I was paying for. I was dead wrong, the answer I was given was that they don't have any system which allows them to reim... read more

Business response:

Paul, when you are ready to vacate we require two days verbal OR 15 days written notice before vacating. If you advise the rental office of your intention to vacate before paying your final month, we will prorate your last month of rent so you pay only for what you use. We are sorry for any miscommunication or inconvenience. 

Michelle W.'s profile image
Michelle W. 
rating
10 years ago

I booked this store online. I received a call from the manager shortly after my booking. I asked her if this location had storages that were located inside (temperature controlled). I was reassured to such. Upon my arrival I quickly found out that their definition of "inside" was down a short hallway, which is not temperature controlled. Once inside to pay (because at this point I still needed a storage unit) I was informed that in order to move out I need to give a 10 day notice. Because I was in between apartments I to... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,265 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.