Extra Space Storage

Josue P. 

on Yelp

11 years ago

This is my first time using any sort of public or self storage facility. But in years of helping friends move in and out of said facilities, I've always noted that the property managers usually seem disinterested in or just all around unpleasant. This property however has a great property manager same name Jesse. He called me within minutes of having spoken to the sales folks over the phone. Guided me to their facility via the phone and a text message. And it was super pleasant when I got there. He walked me through my vario... read more

Michael M. 

on Yelp

11 years ago

Very reasonable prices for storage given the area and location. The site is under newer management and the manager, Jesse Rodgers, is extremely helpful and professional. He is willing to spend the time to get things right and worked patiently with me on the application even though the pc was a bit slow that day and I was a bit ornery after work that day. We opted for a nicely sized 10 x 5 in the climate controlled area and so far its working out fine for us. Would have given five stars, but waiting to see if my military... read more

Momma B. 

on Yelp

11 years ago

Extra Space Storage worked with me for my needs and I couldn't have asked for a smoother experience. The facility is kept clean and well maintained and the manager, Jesse, was exceptional. I had to change storage units and go to a larger one and they made the switch so easy for me. They have dollies for you to put your things on to take to your unit and were always available to answer any questions. I had called around to many of the storage facilities in the area and none offered the customer service like here and I would r... read more

Nicholas A. 

on Yelp

11 years ago

I had never stored stuff outside of my home. It was easy to get to, less expensive than the others and they treated me like a King. After the tour I asked again where the space was. Rather than tell me B2, George took me there again and pointed out where it was by emphasizing the buttons he was pushing on the elevator. We went today to put a few things in storage. Everything was perfect. We used their cart so we only made one trip. It was there waiting for us. The lights are on timers to conserve electricity but are ... read more

Shelley R. 

on Yelp

2 months ago

Rat infested and flooding facilities should be the new name of this place. I do not recommend putting anything of value here! My storage unit flooded from a pipe leak above the unit, and every item in the unit grew mold and mildew (see pictures). I also added insurance prior to moving into the unit, but the Manager, Jesse, "forgot" and when time came to make an insurance claim it got immediately rejected. I took a huge loss, and no one was helpful. District manager, Danny, said it was not their responsibility to help me rec... read more

Caroline R. 

on Yelp

a year ago

Started leasing a unit in March of 24, in July of that same year they doubled my rate due to "market conditions" I looked this up and they upped the rate as soon as they were legally allowed. Then just got a notice one year in that they were doubling my rate again. Not to mention the maintenance of elevators and other common areas at this location is lacking. 

Aaron S. 

on Yelp

2 years ago

Rented a unit in March and moved our things in. Only three months later, we've just received notice they are (literally!) doubling our monthly rate. They have our email and phone info of course, but we got the notification via a postcard. The postcard says their rates are "adjusted depending on current market conditions." There's no way "market conditions" caused them to have to double our rent in the last three months. 

Ben R. 

on Yelp

3 years ago

This facility is shady and lures customers in with a "teaser" rate that they QUICKLY jack up significantly. I rented my unit for $70/month, and after two months, they increased it to $120/month. The facility also flooded and many tenants lost their belongings. DO NOT USE THIS FACILITY!! 

Russell P. 

on Yelp

4 years ago

Customer service was great. The facility is a bit dated, but sufficient. I am giving them a two star review because they increased my monthly rate by over 90 percent without warning. I understand market rates change, but increasing the cost of a good over ight by this much iS UNACCEPTABLE! Bottom line if you get in with an economical rate, don't expect it to remain.