Extra Space Storage

Dominic L. 

on Yelp

7 years ago

This place is a no for me. Climate controlled storage included it being close to freezing cold in the winter and warm and humid in the summer. Elevators were barely working every time I was there. Old building that needs to be redone top to bottom. When the sprinklers went off one Thursday night, some renters weren't called until the following Monday. I saw some very unhappy people that day. Luckily it didn't affect what we had in storage. It only affected a couple of levels. There was some water around on my floor but not... read more

Jon K. 

on Yelp

9 years ago

At first they seemed helpful. I lost my job and fell behind on payments. Instead of continuing to be helpful, they decided to be shady. I spoke with the GM Jesse, and his assistant GM George and worked out a payment plan; or so I thought. Right after making the last of 2 payments the GM says they cut my lock off so that they could inventory my stuff. That is shady. If we work out a payment plan AND I PAY YOU, you don't then go and cut the lock off of my unit. The following month I was 2 days late and they put another lock... read more

Ahmad M. 

on Yelp

10 years ago

I had a vehicle stored at this storage when it was Storage Village. Since Extra Space bought Storage Village out they have a different policy that won't grandfather me in from Storage Village policy. I was force to move my vehicle out because the vehicle has to be insured, register and tags on the vehicle and in running condition. If it's a storage unit why does the vehicle need to be register and insured??????