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Extra Space Storage

4.9
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About this business

Store your belongings at Extra Space Storage on 9601 Monroe Rd in Charlotte, NC today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

9601 Monroe Rd, Charlotte, NC, 28270, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.91,159 reviews
5
1,065
4
46
3
9
2
0
1
0
39 reviews have no rating
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Robin Robertson's profile image
Robin Robertson 
recommend  Recommended
3 years ago

Very clean facility. Excellent and helpful front desk customer service rep! Carrie is wonderful! I highly recommend this facility! 

Business response:

Thank you Robin! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Please let us know if you have any questions about your storage unit.  

Carrie Boudreau's profile image
Carrie Boudreau 
recommend  Recommended
3 years ago

Extremely clean. Helpful friendly staff. 

Business response:

Thank you Carrie! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Please let us know if you have any questions.  

Lisa M.'s profile image
Lisa M. 
on Birdeye

3 years ago

So clean, so well maintained, such easy access. Most important is how wonderful, helpful , and informed the management staff is at this location. 

Business response:

Hi Lisa, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Robin S.'s profile image
Robin S. 
on Birdeye

3 years ago

Extra Space Storage provides excellent customer service and rates. ~Thank you 😊 Returning Customer  

Business response:

Robin, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!   

Christina M.'s profile image
Christina M. 
on Birdeye

3 years ago

Great customer service, convenient location and nice/clean facility  

Business response:

Thank you for the kind words, Christina! We're committed to providing excellent customer service. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.  

Kurra T.'s profile image
Kurra T. 
on Birdeye

3 years ago

I like Extra Storage place because it’s clean and accessible! Good place to store a few items and the customer service is great!  

Meade D.'s profile image
Meade D. 
on Birdeye

3 years ago

Great customer service and convenience - I still have two spaces and am downsizing to one! 

Jimmy Bicki's profile image
Jimmy Bicki 
recommend  Recommended
3 years ago

Experience was great, the staff was very friendly and helpful with getting me the unit I need it in the price was very good. 

Business response:

We appreciate the review, Jimmy. Thank you for choosing Extra Space Storage for all of your self storage needs. Please let us know if you have any questions. 

Linda Sorkin's profile image
Linda Sorkin 
recommend  Recommended
3 years ago

Very attentive kind and responsive to your needs. Got internet price which is good. Nice unit 

Business response:

At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your self storage unit rental and appreciate your business, Linda! Get in touch whenever you have a question or concern. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,159 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.