Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

1353 Florin Rd, Sacramento, CA, 95822, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8837 reviews
Select a rating
Chelsi L.'s profile image
Chelsi L. 
rating
3 years ago

Reyna is the best. She has helped me countless times now and I'm so grateful. Goes above and beyond everytime! 

Business response:

Thank you for the kind words, Chelsi. We're glad Reyna was able to help! Our team is here to serve you, so give us a call at (916) 395-4171 if you need any future assistance. 

Pananya C.'s profile image
Pananya C. 
rating
3 years ago

I stopped by an hour before they closed and was helped by Pete. He was able to show me the unit I was interested, went to grab a tape measure and measured the interior of the unit to see if it would fit a queen size mattress, and gave me a great deal. Exceptional customer service! 

Business response:

Hi Pananya, thanks so much for your review! We are thrilled to hear your experience with Pete was positive and are always here to help with your storage needs! Give us a call at (916) 395-4171 or stop by the office if you need anything! 

Jesse B.'s profile image
Jesse B. 
rating
3 years ago

Pete great. Did the order quick got me the Internet pricing 

T K.'s profile image
T K. 
rating
3 years ago

Great customer service. She was pleasant, patient, professional, and helpful. I appreciate the quality of the interaction. Thank you. 

Business response:

Thank you for the kind words, T! We're committed to providing excellent customer service. We're glad our employee was pleasant, patient, and professional. Please stop by the office or give us a call at 888-STORAGE. 

Kristie H.'s profile image
Kristie H. 
rating
3 years ago

First time ever looking for a storage place, and this was the only place with amazing reviews. And now I see why! From the moment I stepped into the office Reyna was not only so helpful, but totally sociable as well. Didn't make it feel like she was pushing me to buy anything but really did a great job showing me the unit and going over the lease. Really made the whole process easy and pain free. She even pointed out the chair covers which were less than $5, which was perfect for what we're storing! 10/10 would recommend if ... read more

Business response:

Hi Kristie, thank you for your review. We're glad Reyna was not only so helpful but totally sociable as well. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need anything in the future! 

Omowale A.'s profile image
Omowale A. 
rating
3 years ago

The employee that help me was friendly and helpful. The experience was positive. I would recommend this business to others. 

Kendra T.'s profile image
Kendra T. 
rating
3 years ago

Yes, I would most definitely recommend this place to anyone. It's very nice and clean with the best prices in town. Reyna is kind and understanding, very helpful. It's the only place that I've found that don't try to rip their customers off. Extra Space is the place! Thank you Reyna! 

Business response:

Thank you for the kind remarks, Kendra! We're so happy to hear we have your recommendation! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! We're glad Reyna is kind, understanding, and very helpful. Stop by our office if you need assistance or have any questions. 

evette k.'s profile image
evette k. 
rating
3 years ago

Yes I would recommend this place, Very clean and most of all Reyna was very helpful and she explained everything to me. The monthly rental cost is fair. The customer service was so good and the cleanliness I decided, " look no further " Thank you again Renya. 

Business response:

Thanks for recommending Extra Space Storage, Evette! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Reyna was very helpful and she explained everything to you. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions. 

Nicole J.'s profile image
Nicole J. 
rating
4 years ago

Oh my goodness... That was such an easy process. I am so happy I was able to do everything online and by phone within minutes. I don't even have to go to the front office for anything or to sign any documents. Everything was able to be docu signed online. Customer service was exquisite. When I arrive to place items in my unit, my key will be in my unit and I don't even have to worry about anything. I think this is an awesome service. 

Business response:

Thank you for the kind words, Nicole! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 837 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.