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1353 Florin Rd, Sacramento, CA, 95822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Excellent service. Eric and Porsha were very helpful and able to answer all my questions. Large space for a reasonable price.
This extra storage location helped me out a lot!! They are convieniant and concise. I especially appreciated the patience and customer service provided by Eric the property manager, who is very confident in his company and his ability to help out customers. Definatly would refer friends here over other storage facilities, and will return back in the future. Thank You Eric
I had an issue with someone using my bank account to pay for their monthly fees. I spoke to Eric Tiffany who is the store manager here and he was very helpful and really took care of me. Should I ever need a storage, I will def come here. Thank You again for all your help Eric...truly appreciate it.
I had driven by Extra Space Storage a few times and liked how it looked clean from the outside, so, I ventured in as I needed a place to put some stuff. The girl was very helpful, showed me a few units and luckily I had written down the pricing from online, and when I told her that, she was happy to give me the online price...SCORE :) I opted for a 5x10 unit, upstairs...yeah, upstairs, but, have no fear, they have a great elevator that you load up and push a button and you meet it upstairs. VERY convenient. I do agree wi... read more
Needed to move from house to a condo that was being remodeled in next two weeks. Got my free month. Stayed in storage for three weeks. Left and owed nothing. Of course I did have to pay for some incidental costs such as insurance. But that was acceptable.
Nice place in a good location next to I-5 freeway off the exit. First months free when u reserve your storage online.
I am VERY VERY UPSET!! I had this unit for 3 years!!! I moved to GA and finally was able to ship my things only to find out everything is ruined with rat poop, urine, and bat infestation. I have placed a claim with corporate in Utah and I personally plan to sue these MFZ!!! 3 years! Over $12,000 to keep my things safe and untouched! I am devastated.
Recently, I visited my storage unit and discovered rat droppings inside. I was about to add more items when another customer informed me that their unit was infested with rats. I went to my indoor unit, and the smell of urine was overpowering. Months prior, when I checked my storage, I saw a pile of feces, possibly from a cat, but I didn't think much of it. However, if a cat can gain access, I should have worried about what else can too. Now, I must inspect my belongings for damages. Additionally, my mom has a storage uni... read more
Business response:
Hi Charell, we're sorry to hear about your experience. All of our facilities are treated for pests and rodents on a regular basis with Ecolab, our dedicated pest control experts. If you have questions about this, we're here to help and can be reached at (916) 395-4171.
Absolutely wonderful and helpful customer service I received today as friendly and professional !!!!! R e y n a Torres the store manager was absolutely delightful and displayed absolutely stupendous customer service thank you R e y n a thanks to you I will be again a returning customer regardless of my location thank you for your help keep up the good work and thank you again!!!!!
Business response:
Hi Jake, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Reyna! Don’t hesitate to call us at 888-storage if you need anything.
Extra Space Storage has a 4.8 star rating with 837 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.