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Extra Space Storage
- Self Storage
- Northborough, MA
About this business
Location details
456 Main St, Northborough, MA, 01532, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Extra storage is a rip off. Instead of refunding my money they are saying I owe money. I was with them for two months and for the third month they were planning to double the cost of the storage. Therefore. I decided to move out after paying for my second month. They agreed but refused to refund my money. They are rude and very unprofessional!. This business should not be allowed to exist the way they treat their customers. Other people are moving out for the same reason,
DO NOT use this place. I signed up under a price of $22/month. And I turned on Autopay. Just checked and they started charging me $44/month (double) after three months. I was not told that there would be an increase when I signed the contract, and was never notified of anything since then. This is a SCAM, and I will be telling everyone I know to avoid this place at all costs. If you put your stuff here, they will try to double your rates without notification as soon as they think they can. Mark my words. If you have had this... read more
Extra Space Storage on ************************** *****. The business asks how long you intend to rent for and when you answer a minimum of a year, they give you an internet rate. After three months, I was given a 30-day notice of a 65% rate increase. Given that my 10 x 10 unit is actually 8 1/2 by 9 1/2 ft.... Truly poor. Poor business, poor ethics, poor standards. Should be illegal.
This company called extra space in modesto california on sylvan ave has been stealing from me for months and i did not know it.I went and rented a storage they lied and said id be paying 22 dollars so then ended up chargint me 40 saying oh well theres a mandatory insurance. Ok why didnt they twll me? I let that slide the. I noticed they actually been charging me 70 i called again and they said well we decided to raise the price.. i want my money back and i want it now
My unit at ************************************************ flooded with raw sewage. No help provided. They are still letting people move in. Its a biohazard. People are trying to salvage what they can without masks or gloves. Company putting lives at risk. At least 20 units affected.
***, THE PSYCHO/BULLY/WEIRD MANAGER AT EXTRA SPACE STORAGE LOCATED AT ***********************************. I SERIOUSLY DISAGREE W/THE DELIBERATE BLOODTHIRSTY WAY *** ISSUED A RENTAL INCREASE NOTICE WHEN I WORE A DRESS TO ACCESS MY UNIT ON NOVEMBER 17, 2025 (THE DATE THE NOTICE WAS DATED) ACCORDING TO THE WEBSITE, *** IS ONLY CHARGING $181.00 FOR THIS UNIT. WHEN I STARTED IN JAN, 2022, THE RENT WAS $169.00. IN ALMOST FOUR YEARS, *** HAS USED THE MOST HOSTILE REASONING TO KEEP RAISING MY RENT WHEN SHE RAISED TO $364.00! WHEN I... read more
i had two storages at this locating at 4343 s Ashland the manager ******** was great to work with, but the building is infested with mice and rats I had droppings all over my furniture and all over my totes and clothes it was all disgusting had to throw everything away including my mattresses this is most definitely a place that someone should never go and put there thing in storage
This company bought out the one I was renting space from. They doubled my rate. When I called to question why I didn't receive notice of this they said they mailed it to an old address. I didn't authorize them to pull a double rate on my bank card. I live on a fixed income and the extra rate took my grocery money. I want a refund. I called them and they instructed me NOT to call my bank about this. I did call my bank and the bank *** said they are acting suspicious. The bank ended the reoccurring payment. This company also i... read more
Their manager Lequonda Hill is a liar, based on her personal issues she judges customers. If you like to speak to the assistant manager instead of her, she gets mad and tries everything to kick you out. Like blaming you for reviews that you didn't do. Because the person had a Hispanic name. I felt discriminated by her not only because I am Hispanic but a l****** She rolls her eyes at me when I asked a question. This is why I like many others prefer to speak to the assistant manager. Lequonda is rude. She must be dating her b... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 3.7 star rating with 965 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.