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Extra Space Storage
- Self Storage
- Santa Clara, CA
About this business
Location details
1775 Laurelwood Rd, Santa Clara, CA, 95054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Very polite staff, quick and courteous. Very clean establishment. Would definitely use them again if the timing is needed
Business response:
Thank you for the excellent rating, Michael! We're happy we were able to provide a smooth rental experience. Give us a call if you have any questions!
What a friendly and helpful guy David the manager is. He took time to call me back to return my voicemail, and looked up my account ahead of time to be able to answer each of my questions. He should get a promotion!
Business response:
Hello Jeff - Thank you for taking time leaving a review of our Laurelwood Road location. We think David is great too and are happy he's on our team. Please stop by the site office if you have any questions or call us at 888-storage!
This is my second time using this location I genuinely like the the staff their extremely nice and helpful.
Business response:
Thank you for being a loyal customer, Ute! We're glad our team was extremely nice and helpful. Stop by our office if you need assistance or have any questions.
I had a great experience - from the phone calls to corporate office (they actually had someone answer quite quickly, unlike one of the other major companies, which kept me on hold for well over an hour before I gave up) to the local office. Personalized service - and a great price. Kacie was so helpful with showing us our unit and helping us figure out the best elevator to use.
Business response:
Hi Michelle, thanks so much for your review! We are thrilled to hear your experience was great. We are so glad you are satisfied with your rental rate! We're glad Kacie was so helpful with showing you your unit and helping you figure out the best elevator to use. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
Very pleased with Extra Space Storage on Laurelwood Rd. Kacie was great help and very accommodating when we needed a little more time to move out. I would highly recommend them! Ask for Kacie!
Recently secured storage here. Kacie was very helpful and took time to show us our options. The facility was clean and many options to choose from. Because of the time Kacie spent with us and friendly atmosphere, it was easy to choose this location over others.
Business response:
Hi Kevin, your kind words are appreciated! It's great that Kacie was very helpful with your storage needs. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out if you need anything!
So far all is good. Very clean place. Well located and It appears well secured. I rented a 5 X 10. Upon renting thru the web. The manager called to introduce himself and provide any assistance needed. Very professional and informative. Price was also very competitive for the size of storage room vs other companies. Will provide updates as time goes on. Thank you
Ask about the rates first. I have stored my items here for just about (2) years and the rent increased 4 times and the insurance premium increased twice. If you don't mind randomly increasing rent and overpricing overall everything else is satisfactory.
I've been happy with the space and the people, but I was there today and one elevator was out of service. Evidently, it has been out for a while already, and they think it can't be fixed or replaced until mid-January. The excuse is that Google and Facebook have all the elevator people in the area busy. Come on, really? I don't hold it against the people in the local office; but surely, corporate Extra Space can do something, even if it means bringing in someone from Nevada. Yes, there is another elevator around the corner an... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,012 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.