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Extra Space Storage

4.8

About this business

Location details

1775 Laurelwood Rd, Santa Clara, CA, 95054, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,007 reviews
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Nathan D.'s profile image
Nathan D. 
rating
10 years ago

Signed up recently and Kacie was super helpful, the place is spotless and secure. I haven't had an issue but I'm sure if I did they would go above and beyond to help me out. Always a friendly smile when I've needed to go into the office, really great customer service here. 

Tracy B.'s profile image
Tracy B. 
rating
10 years ago

Sign up was cake, checkout was cake. Did monthly automatic payments so everything was a breeze. 

Mark S.'s profile image
Mark S. 
rating
10 years ago

This facility is well managed with very knowledgeable employees that will assist you as needed. In particular, Kacie was very helpful. With respect to inside storage, some of the corner are difficult to negotiate when moving long items such as ladders. 

Don H.'s profile image
Don H. 
rating
10 years ago

Mostly very good: - Staff very friendly and helpful - Clean - Easy access to the unit The *only* beef I have is that they did not mention the required insurance ($12 or 22 per month?) when I inquired on the phone. Even after asking if there were any hidden charges. Not a big deal, but it really should be mentioned so people can make informed decisions when deciding between facilities. 

Glen C.'s profile image
Glen C. 
rating
10 years ago

Love this place, love the people, very clean, good rates, conveniently located, wonderful security, Highly recommended. 

Spencer R.'s profile image
Spencer R. 
rating
10 years ago

I had a great experience here. My SO found them somehow on the interwebs and I went to set it all up. David (Manager) and Kacie were very very helpful and friendly. I also, by chance, met the CEO and another executive during my visit and they were very friendly to speak with as well. Would I recommend them to others? Without hesitation. The facilities: It's very easy to get to off of 101 & Montague Expy. Access to most of the units is gated and personal code protected. The buildings are clean and well lit. Lots of cameras ... read more

Stephen B.'s profile image
Stephen B. 
rating
10 years ago

My parents had their stuff stored here for about 7 years, and then last year due to my dad's health problems, I had to transfer over the lease to my name since my dad wasn't able to pay for it anymore. They were very helpful and understanding through that process (especially since my dad had missed a month payment), and the process to switch over was painless. Everything is electronic, so it was nice not to have to sign tons of paperwork. There were also able to grandfather over the cheaper insurance rate my dad was paying t... read more

D J.'s profile image
D J. 
rating
10 years ago

Everything was quick and easy to take care of. The staff is wonderful. I felt very happy and comfortable with our choice. 

Rose W.'s profile image
Rose W. 
rating
11 years ago

Yes ! This branch is the BEST!!! I have been with this branch for about 8 years and have rented larger space, downsized to a smaller one and then again adding additional spaces - through all of these - with the help of all their wonderful Staff - Casey and David specially !!! The staff have always been amazing, courteous, hard worker Casey is always giving me a courtesy reminder call :-) ,very helpful and of course David, the Manager have always been accommodating and good in finding ways to help in making things done in a... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,007 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.