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Extra Space Storage

4.7

About this business

Location details

9601 Slauson Ave, Pico Rivera, CA, 90660, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.7972 reviews
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Arnie D.'s profile image
Arnie D. 
rating
3 years ago

Nice clean and easy to access with their digital access, one of the easier storage units to have 

Joesph S.'s profile image
Joesph S. 
rating
3 years ago

Location is okay. too many people coming in with weird attitudes. i like to come early morning to avoid the weirdos. Staff is very friendly and helpful. the 3 stars is for the people that use the storage. 

Business response:

Hi Joesph, thank you for leaving a review. We are sorry you didn't have a 5 star experience with Extra Space Storage. Please stop by the office or give us a call at 888-storage so we can make it right. 

Yolonda M.'s profile image
Yolonda M. 
rating
3 years ago

alex and kevin helped me today to find a unit. the ten by ten was fine for what i needed but the building is hot. they said that fans will be installed very soon so that should help the heat. thank you 

Alejandro H.'s profile image
Alejandro H. 
rating
3 years ago

Very friendly and helpful staff who provided excellent customer service. Location was quick to check in with me after making a reservation. 

Business response:

Hi Alejandro, thank you so much! Customer service is our top priority. Reach out if you ever need assistance, please. 

Montana L.'s profile image
Montana L. 
rating
3 years ago

Good service Kevin and Miguel assisted me during my time storing here. Will use this place again in the future. Clean and nice location. Offers good storage Montana 

Business response:

Thank you for your review, Montana. We are happy to know Kevin and Miguel were helpful and great at keeping our property clean. Give us a call at 888-storage or stop by the office if you need anything! 

Jeffery C.'s profile image
Jeffery C. 
rating
3 years ago

Came here from Public Storage due to them not assisting me and showing me poor customer service. When I arrived here I was greeted by Kevin and he was able to help me and show me different options. I decided to rent here. Only thing I didn't like was that they didn't offer truck delivering service. 

Business response:

Hi Jeffery, thank you for your review. We're glad Kevin was able to help you and show you different options. Stop by our office if you need anything in the future! 

Jessica A.'s profile image
Jessica A. 
rating
3 years ago

Just moved out from this location on Pico Rivera and it was good. Was at this location for 8 months and I finally got my new apartment which means I can now leave and move in. The guys in the front helped me when I started her and they were always nice to me when I asked questions. I will be back again in the future if I need it again. 

Business response:

Hi Jessica, thank you for your review. We're glad our team was able to help and always nice to you. We are here to help with any future storage needs! Please stop by the office or give us a call at 888-STORAGE. 

Jason V.'s profile image
Jason V. 
rating
3 years ago

Good Service and friendly staff. Tanya and Christina went above and beyond to deliver outstanding Engagement with me and answered all my questions. Extra space storage is lucky to have you both. I will continue my business at this location. Thank you team. P.S Kevin -you have a golden team that reflects your leadership, Good skill and Bravo. Best- 

Business response:

Thank you for the kind words, Jason! We're committed to providing excellent customer service and friendly staff. We're glad Tanya and Christina went above and beyond to deliver outstanding engagement with you and answered all your questions. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Greg L.'s profile image
Greg L. 
rating
3 years ago

This is my second time using this company and I can tell so far it is better than before. Last time I left it was because I had an issue with customer service but now they are treating me right. The guys in the office are very kind and helpful. They made sure I was happy with my move in. We will see what the future holds now. 

Business response:

Thank you for the kind words, Greg! We're committed to providing excellent customer service. We're glad our team was very kind, helpful, and made sure you were happy with your move-in. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 972 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.