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9601 Slauson Ave, Pico Rivera, CA, 90660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I've rented a unit here before and never had a problem. I work nearby so it was convenient for me. I have also recommended friends and family. They recently remodeled and upgraded the facilities. Your new management team(Vince) are extremely caring and profesional. Totally recommend this place.
It was a pleasure to go to the Pico Rivera Extra Space Storage. Your management and employees are well informed, courteous and professional. Office is clean and so is the storage area. Highly recommend.
Love the staff there really helpful, respectful, and friendly. The unit is always clean. Never had a problem there and I been there for 11 months.
I've had my belongings stored here for about 3 months now and I'm finally able to sit down and write a review about how awesome Esmerelda is. I went in with my dad and she showed us a storage that was just the right size for what I had explained! She was very polite and made sure my code worked before letting me leave! She calls me before my payment is due to remind me before I get charged the late fee (I'm a procrastinator)! Thanks for the awesome service!
This storage place is in an iffy area so I was already kind of skeptic. The price was right though. The lady I signed papers with (magali?) told me there wouldn't be a price increase for a year and "usually" the price only goes up a couple of dollars. I stored my stuff there for 2 years (because I'm military and move a lot) in those two years I was there the price changed 3 times. I was paying 94$ a month when I was first there and I just moved out recently. I was paying 145$ when I left. I had a 10x10, and I thought that ju... read more
staff here are very helpful and do everything possible to make sure their customers are satisfied Ive been renting this storage space for a couple of months now to store all my kids toys and everytime i go it is very clean and never had a issue with security as a matter of fact they even offer a insurance policy in the case that anything is damaged or missing while renting there esmeralda was super nice when i got the unit and even showed me and my fiance how to use the elevators for our stuff if your looking to rent a space... read more
reserving and moving in was easy manager helpful. I hope they work on security issue. I'm nervouse to see alot of reviews are not very good. I should of checked before moving in.
Customer service is the worse. Starting with KEVIN!!! Horrible person. His little minion to follow is Dylan. Not professionals at all. Do NOT DO BUSINESS HERE!! Take your stuff somewhere else. Trust me!! I've been dealing with this pricks for a year. DONT DO BUSINESS HERE!!!
Business response:
Hi Lupe, we really appreciate you taking the time to leave a review. We are sorry to hear about your experience and want you to know that your feedback will be reviewed internally so we can work to potentially earn your business in the future!
My first review was followed up by an Emily s. I called the number that she directed me to and there's no such person there this is obviously a canned answer which is to make them look good. Do not trust this company if you're disabled. I'm a disabled person and they won't even accommodate me. I will say this The guy Miguel at the Pico Rivera location was cool, no problem with him. According to company protocol he could not help me out. If you're looking for a really good storage using Nova I've been with them for 30 years n... read more
Business response:
We regret to learn about your experience. Please contact us at (562) 948-4445 to discuss this further. Thank you for bringing this to our attention.
Extra Space Storage has a 4.7 star rating with 957 reviews.
Extra Space Storage is closed now. It will open at 6:00 a.m.