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Extra Space Storage
- Self Storage
- Pico Rivera, CA
About this business
Location details
9601 Slauson Ave, Pico Rivera, CA, 90660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
What an awesome place to have for storage. Not only was it cheaper then all the other storage places in the area it also has an awesome friendly manager that went over everything in detail. He got me the best deal. Also after I got my storage and left, the manager called me up and said "I got good news for you we now have a different spot available down stairs where you originally wanted I can help you get if you want" WOW that was awsome!!!! Of course I'll take it. That saved me the Housel of having to go up-and-down stair... read more
I've rented a unit here before and never had a problem. I work nearby so it was convenient for me. I have also recommended friends and family. They recently remodeled and upgraded the facilities. Your new management team(Vince) are extremely caring and profesional. Totally recommend this place.
It was a pleasure to go to the Pico Rivera Extra Space Storage. Your management and employees are well informed, courteous and professional. Office is clean and so is the storage area. Highly recommend.
Love the staff there really helpful, respectful, and friendly. The unit is always clean. Never had a problem there and I been there for 11 months.
I've had my belongings stored here for about 3 months now and I'm finally able to sit down and write a review about how awesome Esmerelda is. I went in with my dad and she showed us a storage that was just the right size for what I had explained! She was very polite and made sure my code worked before letting me leave! She calls me before my payment is due to remind me before I get charged the late fee (I'm a procrastinator)! Thanks for the awesome service!
This storage place is in an iffy area so I was already kind of skeptic. The price was right though. The lady I signed papers with (magali?) told me there wouldn't be a price increase for a year and "usually" the price only goes up a couple of dollars. I stored my stuff there for 2 years (because I'm military and move a lot) in those two years I was there the price changed 3 times. I was paying 94$ a month when I was first there and I just moved out recently. I was paying 145$ when I left. I had a 10x10, and I thought that ju... read more
staff here are very helpful and do everything possible to make sure their customers are satisfied Ive been renting this storage space for a couple of months now to store all my kids toys and everytime i go it is very clean and never had a issue with security as a matter of fact they even offer a insurance policy in the case that anything is damaged or missing while renting there esmeralda was super nice when i got the unit and even showed me and my fiance how to use the elevators for our stuff if your looking to rent a space... read more
reserving and moving in was easy manager helpful. I hope they work on security issue. I'm nervouse to see alot of reviews are not very good. I should of checked before moving in.
I wouldn't recommend this place to my worst enemy. I got bait and switched when I spoke to Mellissa on the phone and when I came in the next morning(with Andrea) it was $10 more monthly(over $60 when you look at it) which with someone with a fixed income and limited money. This place I left disappointed. I highly recommend going and calling Dollar Self Storage. Best service ever and was $20 cheaper. You won't regret it only 5 mins away. (Talk to Irene say I sent you!) There's a response from the customer service below bu... read more
Business response:
We regret to learn about your experience, Danika. We understand how frustrating it must have been to encounter a pricing discrepancy between your phone conversation with Mellissa and your visit the following morning, especially when working within a fixed income. This is certainly not the experience we want any of our customers to have, and we take your feedback seriously. Please feel free to reach out to us at (562) 948-4445 to discuss this further so we can better understand what happened and address your concerns. Thank y... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 1,001 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.