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9601 Slauson Ave, Pico Rivera, CA, 90660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
They will raise your rent $100 bucks from one month to the next. How the fuck do you expect your customers to be ok with this? I understand that rent goes up for almost everything, but a full on $100 dollar rent increase in one month? Fuck you guys seriously!
Business response:
We're sorry to hear this, Anette J.. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Please contact us at 888-storage to discuss this in detail or to check if there are any of our other available units that meet your storage need as well as your budget.
Do not rent from this Company, they are the Worst! Only interested in making Money and will Squeeze you for more money. I only had the storage unit for 2 months and are already are raising the price!!! Forgetting we are in a Pandemic and we are still recuperating from this Bad Economy. Greedy, Greedy, GREEDY! I will never Rent from this Company again and I need to Warn others. Keep your money or you will loose it in a Big Way. The units are poorly maintained and NOT worth your money. I am giving this company 1 Star and too ... read more
Business response:
Hi Virginia, thank you for sharing your feedback with us. We understand that this is a stressful time considering the impact of COVID-19 and would love to help if possible. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
Rude customer service. No security cámaras where are need it. Hugo and Vincent were not able to answer my questions. A police friend advised me not to leave my belongings there since they broke in easily. And the storage do not show support.
They suck!!!!!! Twice in less that 1 year they hit me with the.....Rate increase. And their excuse is the go base off the real estate market????
I've had my stuff there over 1 year and half well my unit got broken into my full down hill mountain bike stolen , 3 sets of Princess house , 2 boxes of China they ram saked my unit they have plenty of time to go through almost every box ! I notified manager she said they have NO CAMERAS ON INSIDE !!! WTF REALLY. Had to wait 2 hours for sheriff to come and fill out a police report. I personally don't recommend this place its leave your belongings at your own risk.
This place stinks! Thankfully, my unit was not broken into and I had no problem with security. Rather, my main complaint is about the staff. I was in a hurry the day I was emptying my unit and ended up not seeing a piece of my bed frame that was tucked into a dark corner of the locker. I called a few days later to see if they had found it and if I could come and pick it up. They told me that they had found it but discarded it. They made no attempt to help me whatsoever by even calling me to let me know it had been foun... read more
That is so irrelevant and off base. People that rent out properties also need to occasionally up the prices of their apartments to cover costs. What do they do? They increase the prices between move outs so that the next rent accurately covers their added expenses. They DO NOT rent out an apartment already secretly planning times (very quick times, at that) to increase without telling the renter at move in. You have dozens of turn overs each month and instead of pricing your units how you feel is appropriate for your costs, ... read more
Business response:
Kate, we do need to raise our rent from time to time in order to keep up with maintenance costs associated to the cleanliness and security of the facility. We are sorry for any inconvenience.
Everything price wise sounds good at the beginning, but what they don't tell you upfront is that the price will go up every so couple of months, $10/12 dollars!! So beware! I have a 10 ×10 and I started at $119 and I am now paying nearly $200 for a 10×10! Rip offs! Do your research, ask questions and find out how much they will raise the rent, how often etc (if at all) they're a bunch of crooks!
Business response:
Cynthia, we do occasionally raise our rent in order to keep up with costs related to the security and cleanliness of the facility. We are sorry for any inconvenience and will make sure to pass your feedback along to our team.
I'll keep it simple. Do Not Rent here. Prices are low, security is not a priority at this facility. All you need is your code for entry to the grounds, the buildings have easy access to anyone entering, including jumping fences.
Business response:
Yelena, we are sorry to hear you are unhappy with the security at the East Slauson Ave. location. We assure you that safety is our top priority, so we definitely appreciate your feedback. We will address your concerns with the facility so improvements are made.
Extra Space Storage has a 4.7 star rating with 1,018 reviews.
Extra Space Storage is closed now. It will open at 6:00 a.m.