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Extra Space Storage

4.9

About this business

Location details

157 E Stanley St, Compton, CA, 90220, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 8:00 p.m.
Tue06:00 a.m. to 8:00 p.m.
Wed06:00 a.m. to 8:00 p.m.
Thu06:00 a.m. to 8:00 p.m.
Fri06:00 a.m. to 8:00 p.m.
Sat06:00 a.m. to 8:00 p.m.
Sun06:00 a.m. to 8:00 p.m.
4.91,816 reviews
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Coliesha C.'s profile image
Coliesha C. 
rating
10 years ago

The staff is very nice & respectful. They went above & beyond to get me the best price. The facility is always clean & very well lighted so that when it dark outside the halls are clearly visible from every angle. 2 thumbs up. 

Shalon C.'s profile image
Shalon C. 
rating
10 years ago

I am absolutely pleased with my choice of location and Troy the manager is more then excellent and extremely helpful and I am more then happy and pleased.... Thanks 

Daniel L.'s profile image
Daniel L. 
rating
10 years ago

This extra space location has always been clean and well priced. lighting is good and bathroom always clean. In some concerns with the rear door not always be closed or function properly but overall security is excellent. Especially for the upper floors where takes a key code to get up the elevator! The new manager Troy is excellent. personable and always on the go. he is constantly cleaning, checking with the customers, and always has an excellent attitude. he acts like he owns the business with a high level of concern. I... read more

Tycee B.'s profile image
Tycee B. 
rating
11 years ago

This is a great location I have been renting here now about 8 year clean and safe great employees and excellent manager Mr Milbrodt always help when need assistance with my storage and taking my phone payment keep up with the good work. Thank you from Mr & Mrs Bishop 

Sondra B.'s profile image
Sondra B. 
rating
11 years ago

Hello - This is the first time needing the Extra Space Storage (ESS)services in California - Wow! The experience has truly been a positive one. ESS really chose a team of qualified & efficient and cordial workers. However - U LEAD BY EXAMPLE - TROY IS TOO MUCH - HE IS A GREAT LEADER!!!! Sondra E. Blue 

Crystal M.'s profile image
Crystal M. 
rating
13 years ago

Pros: This facility has been clean on the days that I have visited. The staff has been friendly and helpful when I have approached them.Security seem to be good so far. Codes are required to enter, depart and use the elevator if you are on an upper level. AAA discount available. Cons:There has been a shortage of hand trucks on occasion when I required them. They increased my storage fee after only 4 months and I was not advised of it when signing my contract. I choose this location because it was NOT expensive, it would hav... read more

Phillip P.'s profile image
Phillip P. 
rating
a year ago

Just left this facility feeling very unsafe and upset. Tracy and Karen were rude and unprofessional. Staff didnt seem interested in answering any questions, addressing where to park, or taking any care of the facility. Homeless everywhere seeming to be entering the facility and testing doors. Best to do business someplace else. 

Business response:

Hi Phillip, thank you for taking the time to leave us a review. We strive to provide 5-star service to every customer that walks through our doors and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review it internally and make any necessary adjustments. 

Vontavia H.'s profile image
Vontavia H. 
rating
4 years ago

Staff is very rude! They rarely answer the phone and when they actually do answer the phone, they are very unprofessional! The person who answered the phone told me that he was on his lunch break and then he said a bunch of other stuff that I could not understand because he was far away from the phone possibly had me on speaker, and when I told him I cannot hear him he hung up on me. When I called back he once again told me that he was on his lunch break and I had to call back within 15 to 20 minutes. No apology or anything,... read more

Business response:

Vontavia, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. In the meantime, please call us directly at 888-storage or email us at customerservice@extraspace.com if you would like to speak with us in more detail about your concerns. Our team would be happy to help you. 

Guy Wesley G.'s profile image
Guy Wesley G. 
rating
7 years ago

The facility is well lit, the staff is friendly and the building is very clean. That's the good news. The bad news is they raise the monthy rates on a regular basis. If you complain about this their standard answer is, "We're sorry but there's nothing we can do about this because it's company policy." They don't expect anyone to stay past a couple of months and this is supposedly justification for constant rent increases. I got my 15'×10' unit in June 2017 for $170. In August 2017 the rent went up to $195. And July of 2018 i... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,816 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 8:00 p.m.