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Extra Space Storage
- Self Storage
- Santa Cruz, CA
About this business
Location details
1310 Fair Ave, Santa Cruz, CA, 95060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
DO NOT USE THIS EXTRA SPACE LOCATION! This place is NOT SECURE & your possessions WILL BE STOLEN. I had many, many precious family antiques stolen from my unit. The management DID NOT REPORT a break-in, even though it was obvious: my lock had been replaced with another but the lock mechanism was broken and crudely hanging; the door and wall had obvious and large crowbar markings; the door was slightly unhinged. Since my lock had been replaced, I assume the thief was another customer who had regular access to the interior... read more
BEWARE. What good is Extra Space if its not Extra Safe? I recently had several thousand dollars of stuff stolen from my Extra Space storage unit, here are a couple of reasons I recommend looking to store your stuff elsewhere. (1) If there is a theft, the management will not report it to any of its customers. Wouldn't you want to know if there was a theft so you could check YOUR unit to make sure everything is intact? (2) All units in this facility are "protected" by cheap doors that can be popped off the hinges with a s... read more
too bad the rate increase after just 4 months by the money-grubbing corporate head-office, the folks who run this place on-site are real decent folks..
Units are made out of wood and are not air tight. Found Dead rats in my unit! They Chewed through my mattresses, shit all over my antique furniture and paintings! And the extra insurance that I actually purchased covered NOTHING!
Just over a year ago, I had my stuff stored there. My unit was broken into and $1000's of dollars of stuff was stolen. Then it happened AGAIN a month later!!! Their reply: "I see you didn't pay for our insurance plan!". Well, I had renter's insurance on my house, but it didn't cover replacement value, just depreciated since it was off-site. They had tape of the guys jumping the fence, but it was pretty obvious they had been in there before, scoping out people's storage units (i.e. watching what people bring in). There ... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,116 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.