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Extra Space Storage
- Self Storage
- Bermuda Dunes, CA
About this business
Location details
78265 Country Club Dr, Bermuda Dunes, CA, 92203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I want to start off by letting everybody know how amazing their customer service I was late on paying my payment and they went above and beyond to work with me and make sure that I keep my storage. Sarah Zayas is a huge asset to their company, she welcomed us with a huge smile the minute we stepped into their facility and she went above and beyond to help us to make sure that all of our needs were met. Her customer service was amazing and I truly appreciate this location and specially, SArah. To top it all off the facility i... read more
Business response:
Your review is greatly appreciated. We are delighted to hear about the exceptional customer service you received from Sarah Zayas. It's wonderful to know that she welcomed you with a warm smile and went above and beyond to meet all your needs. We're also pleased that you found our facility to be clean, secure, and temperature-controlled. Thank you for taking the time to share your positive experience and for recommending our facility to others. We value your business and look forward to continuing to serve you.
I have been using Extra Space Storage on Country Club Dr, Bermuda Dunes, CA for several years. Living in the desert, it is important to me to have climate controlled storage for items that I might normally have stored in my garage. The unit buildings are always pristine and freshly painted. There is improved security to the building doors, to provide even more security to interior units. I received excellent customer service when I went into the office to review my account. They provide senior discounts and consideration for... read more
Business response:
Hi C, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (760) 200-5525 or stop by the office if you need anything!
My wife and I were having our condo renovated and needed a place to store our furniture. Samantha and the team at Extra Space Storage in Bermuda Dunes were super helpful with everything! Very responsive and professional. Highly recommended!
Business response:
Hi Jason! Thanks for the review! We are happy to hear Samantha from our Bermuda Dunes location was professional and responsive to work with. Please give us a call at 888-storage if anything comes up!
Sarah was amazing and made our first time leasing a storage unit smooth as could be. She was extremely helpful and helped us with everything we needed. Sarah had the best customer service I've seen in a very long time. The property was very well kept and secure, I feel safe leaving my stored items there.
Fast friendly service. Clean units. Desk staff was awesome. Easy checkout of unit. Would recommend them.
Business response:
Thank you for the kind words and for recommending us, Valerie! We're committed to providing excellent customer service and clean facilities. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Sarah was phenomenal getting us set up with the perfect, clean unit for our move to the desert! She provided a wealth of information on the process and took us on a tour of their facilities. We signed up and are fans!
Highly recommend this facility! Needed two units for four months and this was an excellent solution! Easy to set up over the phone, auto payments and incredible customer service!!! 5 stars!
Business response:
Hello, Scott. Thank you for the recommendation! We're so happy we could help. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
Easy signup online; quick response to questions. Unit was clean and building is well lit and in a decent location.
Business response:
Thanks, Laurel, for the amazing review! It's great you found our online rental process easy and our property clean and well-lit. We are happy to have you as a customer. Please give us a call at 888-storage if anything comes up!
We have rented storage spaces in the past at various locations. This time we decided to try Extra Space Storage in Bermuda Dunes. All they had in climate control was a 10' x 10' space so we took it. We later spoke to our mover and he said it wouldn't be big enough. I asked Sarah Zayas if she would please call us if anything came up in the next couple of days. To our surprise Sarah called and said I have a 10 x 15 do you want it. Of course we did and said we would take it. She said she was keeping an eye out for one to come u... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 784 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.