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6635 Redwood Dr, Rohnert Park, CA, 94928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Hi Everyone well so far so good. I put the storage on hold online. I was easy to navigate. We got to the facility it was clean . Grate customer service .
Business response:
We are excited to hear about your positive experience! Thanks for choosing us for your storage needs.
Very friendly staff. The facility is clean and easy to access.
Business response:
We deeply respect your positive feedback. Thank you for sharing your experience with us.
Extra Space Storage in Rohnert Park California has been and continues to be a wonderful asset to our family. Mark is the most consistent, affable, professional, safety conscious, careful, detailed manager one could hope for. I have never felt uncomfortable while at my storage unit and it is always very clean, the dollies are easy to maneuver. I highly recommend!
Very great customer service was a bit miff though that i didnt get there sooner I felt very happy to have a place to store items but had to move my things due to seeing people I use to work with literally next to my storage unit it was odd please i wanted privacy instead i felt like i was being ostracized! I felt like my identity was being mocked
Business response:
Your concerns are noted. We apologize for any inconvenience you experienced. Thank you for sharing your experience.
😃The unit was easy to access and the price was reasonable for the 3-4 years of storage that I required. I was also happy that the units here are climate controlled. I will use them again when needed.
Business response:
Laura, thank you for recommending us. We are so glad you are satisfied with your rental rate! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Don't hesitate to reach out at 888-STORAGE if you need anything!
Great move-in experience. Property Manager is very professional and helpful. Property is maintained very well, clean, and safe.
Business response:
Thank you for your feedback, John! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.
Clean, nice and cool inside, large dollies very helpful. Easy access to storage unit.
Business response:
Hi Mikayla, thank you for recommending us. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don’t hesitate to stop by the office if you need anything.
Mark is really friendly & very helpful. I started my unit on their website & I didn't sign the agreement yet, he was patient yet persistent.. a very delicate balance. I had some unforeseen losses in the family & took me almost 2 weeks to be able to get away to sign the agreement. He showed me to my unit & explained how certain things worked & how to use the lock😳 I would've been at that awhile(FYI there's about a $15 charge for that thing). The facility is well kept, quiet aside from traffic, well lit & the most affordable... read more
Business response:
Hi Darcy. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mark! We pride ourselves on keeping our storage facility clean, organized and well-lit, and are thrilled to hear your experience reflects that! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
The facility is very well kept and the site manager is very knowledgeable, professional,and helpful! Definitely recommend!
Business response:
Thank you for the kind remarks, Judith! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.
Extra Space Storage has a 4.9 star rating with 765 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.