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Extra Space Storage
- Self Storage
- San Pedro, CA
About this business
Location details
1951 N Gaffey St, San Pedro, CA, 90731, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
We've had a storage unit here for many years. Extra Space took over from Mini-PAC in 2021. Ever since then our price has consistently been increased every year. In 2024 and 2025 they raised it twice. I'm not sure if that's standard industry practice, but the constant price increases have felt excessive. Due to convenience and necessity we've stayed. During that time there's been several security issues with our lock being tampered with. The staff have been nice and responsive thankfully, so no complaints with them. Since th... read more
Business response:
Your thoughts are important to us regarding pricing changes and security issues, Michelle. We understand your concerns about stability and appreciate your years of loyalty. We recognize that the pricing increases since Extra Space took over from Mini-PAC in 2021 have been a source of frustration for you, particularly with the multiple increases in 2024 and 2025. Your feedback about these frequent price adjustments is valuable to us as we work to balance our operations with customer satisfaction. We also take the security iss... read more
Richard is a great has great customer service rep he assisted me with my first unit and we moved to another unit and he also assisted me with that he is great. I love extra space storage. Off of Gaffey st
Business response:
We are overjoyed to hear Richard provided great customer service for both your units! Thank you for choosing Extra Space Storage, Alicia.
Nice staff We have a spot inside so we feel our stuff is secure. Hardly any wagons tho.
Erica Gonzalez was absolutely excellent from beginning to end. Erica's customer service was outstanding, she was not only attentive but patient, because I asked the same questions several times for my own price of mind. I first called in to inquire about pricing, availability. Later that day I got the privilege of meeting Erica In person, she was friendly, smiling the whole time and very thorough with explaining the details of our contract. Erica Gonzalez receives five stars give this woman a raise. Thank you so much Erica f... read more
Business response:
Thank you so much for sharing your wonderful experience with Erica Gonzalez! We're thrilled to hear about the excellent customer service you received from beginning to end. It's great to know that Erica was attentive, patient, and thorough in answering your questions and explaining the contract details. We truly appreciate your feedback and your kind words about Erica's friendly demeanor and smile. We're glad she made your transaction simple and easy. Thank you for choosing our storage facility!
Great service would definitely recommend this place . The manager Eriks gave great service
Business response:
We're glad to hear you had a great experience at Extra Space Storage. Thank you for your recommendation!
Hi just want to say thank you to Richard and Erica and all the staff! They have very helpful and accommodating. They also are professional and we're empathetic to our moving situation. I definitely felt that my belongings were safe there. I highly recommend this place great staff environment and safe. Thank you again Erica and Richard
Business response:
We're delighted to hear about your positive experience with Richard and Erica at Extra Space Storage. It's great that they were accommodating and professional to work with. Thank you for sharing your feedback!
We've been renting storage units at this location since 2001, back when it was managed by Mini Pac Storage. Throughout the years, we've held anywhere from 1 to 4 units at a time. I've also referred several dozen clients here--many of whom needed a safe, secure, and convenient space for their belongings during home sales, relocations, or remodels. The staff back then built a warm, friendly business relationship with me and my clients, making it a pleasure to work with them. However, things changed when COVID-19 hit. The faci... read more
Business response:
We're overjoyed to hear about your positive experience with Richard at our San Pedro location. Thank you for sharing your detailed feedback! We truly appreciate your long-standing relationship with our facility, and we're glad that Richard was able to address your concerns and provide the outstanding customer service you deserve. It's wonderful to know that his efforts have restored your trust in our facility and that you're once again happy to recommend us to your clients. We value customers like you and are committed to ma... read more
I was literally in & out! The Manager was very helpful I didn't have much time from when they were going to close so I was it's truly appreciated that everything was quick
Business response:
We are utterly delighted to hear that you had a quick and helpful experience at Extra Space Storage.
This is an exceptionally well-run storage facility. I enter and exit with an app on my phone. There are always enough flats to move things around with and the staff, managed by Richard (who is a great guy), are friendly and polite. It's really a well-run business with more accessibility hours than any other storage I have worked with. Pricing is reasonable.
Business response:
We think Richard is great too! Thanks for the positive review, John. If you need anything, do not hesitate to reach out to 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 968 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.