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Extra Space Storage

4.8

About this business

Location details

1951 N Gaffey St, San Pedro, CA, 90731, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8871 reviews
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Megan R.'s profile image
Megan R. 
rating
3 years ago

Such a great convenient location to store. The office staff is always friendly. The halls are always clean, the carts are always often available. The only flaw is there is always an elevator down. 

Business response:

Hi Megan, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Call us at 888-storage whenever you need us. 

Clint M.'s profile image
Clint M. 
rating
3 years ago

The team gave me great service today, answered my question, offered some help that made my loading go easier. it's a cordial and friendly team-- thanks Extra Space Storage San Pedro! 

Business response:

Hi Clint, thank you for your review. We're glad our team gave you great service today, answered your question, and offered some help that made your loading go easier. As always stop by the office or call us at 888-storage if you need anything. 

Robert C.'s profile image
Robert C. 
rating
3 years ago

Mark was very responsive and helpful. It was my first time to rent storage. Stephen took care of the misaligned padlock holes. The most challenging part every time I would visit to store is finding a cart. Not all customers are responsible enough to return carts to where they're supposed to be which by the lifts. It would be great to have additional carts rather than running around looking for one. I always return the cart by the lifts after using even if I found them somewhere else. 

Business response:

Thank you for the great rating, Robert. It's wonderful to know Mark and Stephen were very responsive and helpful. We appreciate your feedback on our moving carts and will be sure to forward it. As always, give us a call at 888-storage if you need anything. 

April S.'s profile image
April S. 
rating
3 years ago

Clean storage and easy access the Dollie's are accessible and elevators are close i I safe storing my things there ! Friendly customer service. 

Business response:

Thank you for your review, April. We are glad you found our property to be clean, well-equipped, secure and staffed with a friendly team. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up. 

Shannon H.'s profile image
Shannon H. 
rating
3 years ago

The rent has increased so much , since new owners, which is not fun, but the staff up front @San Pedro location are always really nice and helpful. 

Business response:

Thanks for the review, Shannon! We are happy to hear that our staff are always nice and helpful. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage. 

Chachi C.'s profile image
Chachi C. 
rating
3 years ago

I would like to recommend to anyone who looking for storage for rent. It is very clean and safe. They had a lot of storage size for you to choose, good promotion first month free. The staff are super friendly and helpful. They can show you the store before you make decision. 

Business response:

Thanks for recommending Extra Space Storage, Chachi! Providing renters with clean and secure facilities is our top priority. We're glad our team is super friendly and helpful. Stop by our office if you need assistance or have any questions. 

Tanza L.'s profile image
Tanza L. 
rating
4 years ago

Extra Space Storage customer service is exceptional. Aireen was very professional and was big help navigating through my options for necessary storage size . 

Business response:

Hi Tanza, thank you for the 5-star review. We are so happy to hear that you received the customer service that you deserve. That is really important to us. Please reach out if you ever need anything. 

Mark C.'s profile image
Mark C. 
rating
6 months ago

WOULD NOT RECOMEND!! My storage was broken into and had multiple items stolen. Continues to happen. See other comments. Additionally, the monthly rental charge increased about three times in the year we rented. Look elsewhere. 

Michael A.'s profile image
Michael A. 
rating
7 months ago

Ooh no is right! The wife and I had a storage there, sadly I returned to our assigned unit and discovered our lock had been removed and a facility lock and red tag was in its place. I contacted the office who confirmed the unit was discovered open with no lock and claimed they contacted us via phone call (no such call was ever received). Unfortunately, yes many items taken. The unit was secured once again, and once again broken into with no notification from management, who again stated they contacted us (hard to say th... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 871 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.