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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I've always been happy with their service and product and timeliness.
Business response:
Dear Margaret, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
It seems that after giving them over 1200 over the past few years they should be able to cover more of the cost of my water heater.
Business response:
Dear B, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Fast and courteous customer service. We have used them three times in our new home and they delivered as advertised.
Business response:
Dear Mark, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Landmark has provided lots of helpful information. When we had need to make a claim they found an excellent service provider. They only reason for 4 vs. 5 stars is that they needed a few days to find a service provider in our more rural area.
Business response:
Dear Homeowner, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Great home warranty plan! We had a policy from Landmark a few years back and they ALWAYS delivered as promised. From customer service to actual service we had nothing but good interactions and services. They were able to get someone to service our furnace the next day! When it is the middle of January and very cold outside it was amazing to work with Landmark and have things resolved and fixed in 24 hours!
Business response:
Dear Lindsey, Thank you for taking the time to share your feedback. We are happy to hear that you feel this way and are pleased to hear that we have been able to service you in a timely manner! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Cheyenne Rapier Customer Relations Manager
We used LHW last year when we moved into our new home in Nampa ID last year and decided to renew our membership for 2020. They were prompt in handling our request and followed up on the scheduled service.
Business response:
Dear Darrel, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
Nice customer service and fast service.high recomend to all my friends.
Business response:
Dear Suong, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
They were able to schedule a repair service the following day. Excellent!
Business response:
Dear Mike, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
They are for the most part good but messed up on my account and charged me twice per month instead of one fee. It was eventually taken care of but shouldn''t have happened in the first place
Business response:
Dear Crystal, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,022 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.