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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Store your belongings at Extra Space Storage on 38910 30th St E in Palmdale, CA today! Our large selection of storage units, climate controlled units, RV parking, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a ... read more
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
There were a few issues that popped up which shouldn't have happened. Be that as it may, they did get resolved.
Business response:
Dear Gregory, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
My email was answered quickly and I was provided with a local vendor in a timely manner. I was able to schedule the work with respect to my schedule and the vendor showed up on time.
Business response:
Dear Georgia, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
We haven't had any problems when we have had to submit a claim.
Business response:
Dear Melissa, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Efficient an friendly. The sub contractors will call quickly and most of the time be able to solve the problem or issue.
Business response:
Dear Christina, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Respectfully, Tiffany Nguyen Customer Relations Manager
Efficient and thoughtful, they took care of everything with ease.
Business response:
Dear Chelsea, Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Easy to contact and quick response to my service call
Business response:
Dear Caesar, We are glad to see that our agents and contractors have been able to provide you with 4-star service! Landmark guarantees our contractor's work for 30 days. If your unit fails again within this timeframe, we can open a recall ticket at no additional service call fee to you. We will send the contractor back out to your home to check his work. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeown... read more
Working with Sean M to get my claims addressed and fixed was a great process. The initial contractor, Drain surgeons, that showed up to perform the service acted shady and unreliable, causing more headache on top of my plumbing issues. They gave the wrong info to Landmark and wanted to bill me for the job (which cost a ton more) but I reached out to Landmark and Sean got everything sorted out and they paid for the job to be done right. Abbott plumbing fixed all my issues and were amazing to work with.
Business response:
Dear Hayden, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Actually, I've had issues with this company. I was promised quick service on a water leak that took three days for someone to come out. I had a billing issue that someone didn't call me back about as promised. The thing this company has going for it is that they want to provide good service. They ask for reviews along the way, and if you submit a bad one, they follow-up on it. They have always resolved my issues, but it would have been better to not have the issues in the first place.
Business response:
Dear Shawna, We are glad to see that we have been able to provide you with 4-star service and assist you when you have concerns! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
I do feel like they did their best to help us. I had to call two separate days because the first time the furnace was technically still working so they suggested having a contractor come out to look at the furnace although it was making a loud squealing noise that clearly wasn't normal. We never did hear from that contractor nor were able to reach him, but by the next day the furnace was not heating well at all. After that second call we had someone out to see the furnace by the end of the day and it was repaired the followi... read more
Business response:
Dear Airin, Thank you for taking the time to share your feedback. We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more details on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 4,135 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.