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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Excellent service, I've never had them take more than 24. When it was very hot and the primary repair company couldn't come out in a timely manner LM found a secondary provider that was there the next day.
Business response:
Terry, Thank you for the rating! We are pleased to hear that we have been able to provide you with remarkable service in a timely manner. We look forward to servicing you moving forward. Please reach out to us directly for any of your warranty needs. Thank you, Cheyenne Rapier Customer Relations Manager
so grateful for all this company does to protect our home
Business response:
Hello David and Brooklyn, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service and provide you with a peace of mind with your home. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
Quick service but too many emails, surveys and review requests
Business response:
Dear Rich, We are glad to see that our agents and contractors have been able to provide you with quick service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
The A/C company that was sent to do a preseason tune-up either didn't do what should've been done or overlooked something on purpose hoping the unit would break. Sketchy company and very dissatisfied.
Business response:
Dear Jennifer, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear of your experience with your pre-season tune-up. I would like the opportunity to review your service request in more detail to better address your concerns. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Never had a bad experience with this company. Only with the service from the hired repairman. Thank you for being awesome
Business response:
Dear Chad, We are glad to see that we have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Back their product and were great to work with
Business response:
Dear Shelly, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
good people who are customer service oriented
Business response:
Greg, Thank you for the 5-star review! We are glad to hear that we were able to provide you with the remarkable service that you needed. We look forward to servicing you in the future. Please feel free to reach out to us for any of your home warranty needs. Thank you, Cheyenne Rapier | Customer Relations Manager |
The agent that took my call was courteous and very helpful. He gave me the service company's name & contact information and also emailed me the information. He also followed up to make sure that I had an appointment with that company. The technician arrived for the scheduled appointment and checked all the components of my A/C system, making sure that everything was working in proper order. I am very satisfied with Landmark Home Warranty and would recommend this company to my friends and everyone.
Business response:
Dear Ruth, We are glad to see that our agents and contractors have been able to provide you with 5-star service for your A/C unit and a peace of mind for your home. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
Only one call, but satisfied overall. Took a day to get back to us for an appointment. I would rather do business a while before writing a review. Maybe actually have information to share.
Business response:
L W Binford, Thank you for taking the time to rate and review us! I'm sorry to hear of the time it took to get a scheduled appointment. If you ever have any concerns, please do not hesitate to reach out to us. We will be able to address your concerns appropriately. Thank you, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.