This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Takes care of your problem in a timely maner, doesn't give you the run around.
Business response:
Dear Juan, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
Everything worked out, but I had received conflicting e-mails several times regarding the home visit to assess the issue and about repairs when it needed to be replaced.
Business response:
Pacific, Thank you for the great feedback! We are glad to hear that we were able to work everything out for you. I will be getting with the parties involved on the conflicting emails that you received. If there is any additional feedback you would like to provide, please reach out to me directly. Thank you, Cheyenne Rapier Customer Relations Manager
We moved into our home and needed the locks changed. The experience was awesome. Landmark followed up to make sure we were contacted by the locksmith and then followed up to make sure the locksmith came and did the job. The representive was very friendly and helpful through the entire process.
Business response:
Dear Susan, We are glad to see that our agents and contractors have been able to provide you with 5-star service for your re-key. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
Customer service is fantastic, polite, and quick
Business response:
Anonymous, Thank you for the rating! We are pleased to hear that we have been able to provide you with such great services. We do look forward to helping you in the future. Please feel free to reach out to us directly for any of your future warranty needs. Thank you Cheyenne Rapier Customer Relations Manager
It's amazing and helpful to the max.. I used the service for a replacement of dishwasher and sessional tune up of my air conditioner.
Business response:
Dear Bill, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with helpful 5-star service for your dishwasher and HVAC units. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
they are easy to work with and get claims taken care of quickly
Business response:
Natalia, Thank you for the feedback! We are pleased to hear that we have been able to provide you with services that were easy to use and that we resolved the situations quickly. Thank you, Cheyenne Rapier Customer Relations Manager
My rating is only on the out of pocket cost we are required to pay. Covering more then 1 mans labor House is a little insane when it's a 2 person job.
So far customer service has been great. Communication is easy and clear.
Business response:
Dear Katie, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Very friendly staff and also they provided answers to any question I had regarding warranty
Business response:
Dear Michael, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.