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Extra Space Storage

4.3

About this business

Location details

1847 Argyle Ave, Los Angeles, CA, 90028, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.35,024 reviews
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Erik B's profile image
Erik B 
7 years ago

The warranty did cover somethings but not all. 

Business response:

Erik, Thank you for the great feedback. We are sorry to hear that the service provided resulted in a 3- star rating. I would like to go over your coverage in detail with you. please feel free to reach out to me directly so that we can go over the coverage options you have. Thank you, Cheyenne Rapier | Customer Relations Manager | 

Dave Brinton's profile image
Dave Brinton 
7 years ago

Purchased on the advice of the Real Estate Agent. Found a leak, and it was well worth the investment. 

Business response:

Dear Dave, We are glad to see that our contractors have been able to provide you with 4-star service with your plumbing leak. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager 

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Impressed 
7 years ago

I submitted a claim for an a/c evaporator repair and it was replaced promptly and correctly. 

Business response:

Dear Homeowner, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service for your a/c unit. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

Chris Halbert's profile image
Chris Halbert 
7 years ago

I have never had a problem with Landmark. Agents are friendly, service appointments are scheduled quickly and service is always great! 

Business response:

Dear Chris, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

Mae's profile image
Mae 
7 years ago

Great customer service and get appointments shechuled the same day 

Business response:

Dear Mae, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager 

none's profile image
none 
7 years ago

great follow thru on servives provided, excellent customer service 

Business response:

Homeowner, Thank you for the 5-Star rating! We are pleased to hear that we have been able to provide you with great services. We look forward to serving you in the future. please feel free to reach out to us for your future warranty needs. Thank you, Cheyenne Rapier Customer Relations Manager 

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The best 
7 years ago

They facilitate life and are very accommodating 

Business response:

Hello, Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager 

Christina V.'s profile image
Christina V. 
7 years ago

My first time using Landmark was for an AC issue and it couldn't have gone smoother. Didn't give the full 5 stars because I did have a billing issue that took several phone calls and several weeks to fix. 

Business response:

Dear Christina, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear more on your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager 

Sarah's profile image
Sarah 
7 years ago

Great response time and appointment setup 

Business response:

Sarah, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Tiffany Nguyen Customer Relations Manager 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.3 star rating with 5,024 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.