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Extra Space Storage

4.3

About this business

Location details

1847 Argyle Ave, Los Angeles, CA, 90028, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.35,024 reviews
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S's profile image
S 
7 years ago

Friendly, quick response time, professional sevice techs sent out 

Business response:

Dear S, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager 

ArleneCoulson's profile image
ArleneCoulson 
7 years ago

Have been helpful when I've called and service people have been on time. 

Business response:

Dear Arlene, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

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Kaeli Daly 
7 years ago

They have helped me so much with little to no fight at all! 

Business response:

Dear Kaeli, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

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Randy 
7 years ago

Excellent customer service, especially follow up. 

Business response:

Dear Randy, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

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Jennifer 
7 years ago

email responses come across somewhat abrasive, while phone contact is much more helpful and friendly 

Business response:

Jennifer, I'm sorry to hear of your experience with e-mail correspondence. It is not the way we intend to sound. I am pleased to hear that we are helpful via phone. Please do not hesitate to reach out to us for any questions you may have! Thank you, Tiffany Nguyen Customer Relations Manager 

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Suzanne 
7 years ago

Fast and professional response to any claim requests that we've submitted. 

Juston's profile image
Juston 
7 years ago

They're pretty good but there's always room for improvement. 

Business response:

Dear Juston, We are glad to see that our agents and contractors have been able to provide you with 4-star service. We would be happy to hear your feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager 

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Billie Smith 
7 years ago

Great customer service and prompt follow up. 

Business response:

Billie, Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to helping in the future. Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager 

5's profile image
5 
7 years ago

Great coverage and customer service. Highly ethical. 

Business response:

Jeff, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you and provide you with a peace of mind! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Tiffany Nguyen Customer Relations Manager 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.3 star rating with 5,024 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.