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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Store your belongings at Extra Space Storage on 38910 30th St E in Palmdale, CA today! Our large selection of storage units, climate controlled units, RV parking, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a ... read more
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Landmark needs to work on increasing the number of contractors that take calls on the weekend, especially HVAC technicians during extreme weather.
Professional. Fulfill needs quickly. Handle needs expeditiously.
Business response:
Dear Mr. Carr, Thank you so much for the 5 star review and providing such positive comments regarding your customer service experiences with Landmark Home Warranty! Our number one priority is customer satisfaction, and your testimony and the value you find in the services we offer is exactly what we strive for. On behalf of the entire team, thank you again for entrusting Landmark with all your home warranty and home services needs! We truly value your business and look forward to serving you again. Landmark Home Warranty
Landmark Home Warranty has treated me well as a customer and have my recommendation. Christopher S and Marc D in particular have been very helpful and provide great customer service.
Business response:
Dear Mr. Olenslager, Thank you so much for taking the time to write a review regarding your excellent customer service experiences with Landmark Home Warranty, Christopher, and Marc! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider over the last 2 years. We have also shared your rave review with Christopher and Marc, and they are extremely grateful for the positive recognition, and loved having the ... read more
Contacting them to schedule a repair was easy and they kept in contact with me every step of the way until repair was completed.
Business response:
Dear Mr. Watson, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty!Your satisfaction and maintaining responsiveness when you experience a breakdown is our constant priority, and we appreciate your wonderful remarks.On behalfofthe entireLandmark team, thank you again! We truly value your business and look forward to serving you in the future.Landmark Home Warranty
It took a few months to have my ac unit inspected
Business response:
Dear Mr. Halstead, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Our top priority is customer satisfaction, and to service you as quickly as possible, and we regret the frustration. Please know repairs and system breakdowns take precedence over preseason tune-ups, which may result in a delay in appointment scheduling and completion. Thank you again for your consideration and allowing Landmark the opportunity to serve you. Landmark Home Warra... read more
I have had to call Landmark twice, after years of not having any problems. They had a service rep here within two days when other people want for a week or more. My dishwasher needed circuit boards and they were able to get them within a week and fixed my dishwasher. Circuit boards are hard to get because of Covid. I give them all the stars in the sky.
Business response:
Dear Ms. Smith, Thank you so much for the 5 star review and providing such amazing feedback regarding your customer service experiences with Landmark Home Warranty! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. Thank you again for the opportunity! We truly value your loyal business of 5 years and look forward to serving you in the future. Landmark Home Warr... read more
On two request, I have delayed or no follow-up.
Business response:
Dear Matus, Thank you for taking the time to share important feedback regarding your customer service experience with Landmark Home Warranty. We would like to review your situation firsthand to ensure resolution. However, we cannot locate a Landmark plan under the name provided. May we please ask you to provide your information to customerrelations@landmarkhw.com? Thank you again for your consideration. Landmark Home Warranty
They have responded to all of my requests...a little common sense does go a long way!!! If an appliance is over ten years old, please ask for replacement? Parts are hard to find, in general..over ten years...next to impossible! Don't waste time looking? Help the customer out by just asking for replacement! Just good customer service!!!
Business response:
Dear Ms. Ash, Thank you so much for the 5 star review and providing thoughtful testimony regarding your customer service experiences with Landmark Home Warranty! Our utmost priority is your complete satisfaction and to make the process easy and hassle free, and it makes us extremely happy to know how well the warranty process has worked for you with our replacement option. Thank you again for choosing Landmark! We truly value your business and look forward to serving you again. Landmark Home Warranty
I called Landmark to ask some specific questions about my existing policy. Scott P answered my call, and took extra time with me, checking on prices and different products and what would be my best options for my needs. He went beyond the everyday call and made me feel I am a valued customer. He’s really wonderful!
Business response:
Dear Bonnie T., Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Scott! Customer satisfaction is our number one priority, and we sincerely appreciate your interest in all the wonderful services Landmark has to offer. Please know we have shared your comments with Scott and he truly appreciates the opportunity to go the extra mile on your behalf and was humbled by your commendation. Thank you again for choosing Landmark! We truly value your business and look fo... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 4,136 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.