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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
had the same problem and each time I called they would start it as a new problem ... the old problem with the air conditioner was never really fixed and I still feel as if it just has a bandaid on it and it's waiting to breakdown again ...
Business response:
Dear Ms. Willardson, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Our top priority is customer satisfaction, and we apologize for the frustration. Landmark confirmed the breakdown you were experiencing was not the result of normal usage, and coverage was not extended in accordance with the service plan. Thank you again for your consideration and allowing Landmark the opportunity to provide this information. Landmark Home Warranty
Landmark's representative was friendly and knowledgeable. He took the time to explain their various residential coverage options, and I chose the one that best suited our home needs.
Business response:
Dear Ms. Guerra, Thank you so much for the 4 star review regarding your customer service experiences with Landmark Home Warranty! We are so happy that you found ease creating your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty
We have made 2 claims already and there were fast and helpful
Business response:
Dear Sarah, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Making it easy to request service and offering prompt and accurate resolution with friendly professionals is exactly what we strive for, and we love the positive feedback! On behalf of the entire time, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty
Very quick, responsive and knowledgeable
Business response:
Dear Levi, On behalf of the entire team, thank you so much for the 5 stars and providing such amazing feedback regarding your customer service experiences with Landmark Home Warranty. Customer satisfaction is our utmost priority, and it is always our distinct pleasure to assist you with all your home warranty and home services needs. Thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty
So far so good, the technician handled everything professionally
Business response:
Dear Mr. Yocom, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty
Very Hudson Service, they were on time. Courteous and concerned about the matter
Business response:
Dear Ms. Hudson, Thank you so much for the 5 star review and sharing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty! Providing timely repairs completed by knowledgeable and courteous service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. On behalf of the entire Landmark team, thank you again! We truly value your continued business and look forward to serving you in the future. La... read more
The Landmark rep was polite, friendly, professional, I called in and renewed my warranty in less then 2 minutes.
Business response:
Dear Mr. Clevenger, Thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with Landmark Home Warranty! We are so happy that you found ease renewing your warranty plan and we are pleased with the opportunity to assist with all your home warranty and home services needs. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty
While my issue isn't resolved, Landmark is supporting resolution
Business response:
Dear Gus, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Our top priority is your satisfaction and to provide best in class service, from the first call to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. On behalf of the entire team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty
The rep that helped me out was very knowledgeable and quick to help me out. My experience over the phone was more then 100%...this man needs a raise 😉🤗
Business response:
Dear Mr. Salguero, Thank you so much for the 5 star review and providing such positive remarks regarding your customer service experiences with Landmark Home Warranty! Answering your questions and ensuring seamless interactions with friendly professionals is our constant pursuit, and we love to hear about your experience. Thank you again for choosingLandmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,022 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.