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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Store your belongings at Extra Space Storage on 38910 30th St E in Palmdale, CA today! Our large selection of storage units, climate controlled units, RV parking, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a ... read more
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Alex was very helpful this morning in sharing more knowledge on the existing plan for our first year of coverage and how to best take advantage of the renewal. He very quickly guided us into a decision which was pleasant as we had not always had a good experience with Landmark Customer Service. Thank you Alex for your help!
Business response:
Dear Ms. Wess, Thank you so much for the 5 stars and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty and Alex! Your satisfaction is our utmost priority and we always appreciate the opportunity to help with all your home warranty and home services needs. We agree! Alex is helpful and knowledgeable, and he enjoyed providing you with his personal assistance. We are also here 24/7, 365 days a year if you ever need additional help with any of your service requests. On be... read more
The rekeying went fantastic. The plumbing leak was the pits. This survey is for the plumbing. I already gave feedback on the rekeying.
Business response:
Dear Ms. Zimmer, Thank you for taking the time to write a review regarding your customer service experiences with Landmark Home Warranty and being so receptive to our phone call. We constantly strive to provide best-in-class service and peace of mind to our valued homeowners, and we sincerely regret the frustration. Your testimony provides great insight on how we can improve to better serve our valued homeowners and we are so happy to hear that the plumbing leak was resolved. Thank you again for allowing Landmark the opportu... read more
Scheduled a needed service and they got someone assigned quickly.
Business response:
Dear Norman, Thank you so much for the 4 star review regarding your customer service experiences with Landmark Home Warranty! Providing swift resolution by service professionals that are dependable and knowledgeable, is exactly what we strive to do, and we are happy to hear that this has been your experience. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty
I have had to call three times now, and each time was an effortless experience
Business response:
Dear Mr. Hawxhurst, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving you in the future. Landmark Home Warranty
Besides having the best competitive rates I can get hold of a real human on the phone quickly and not have to go through a huge menu of pushing buttons forever and then be on hold forever, very quick service. My phone rep was Paul C, he resolved my issue rapidly and to my satisfaction. I've had a number of different home warranty's, Landmark is the best !
Business response:
Dear Mr. Sumners, Thank you so much for the 5 star review and sharing such positive testimony regarding your customer service experiences with Landmark Home Warranty and Paul! We strive to provide the most comprehensive coverage in the industry and best-in-class service, and we are ecstatic that you have chosen Landmark as your home warranty provider over the last 4 years. Please know your review made Paul's day, and he appreciated the opportunity to help and the positive recognition. Thank you again for choosing Landmark! W... read more
Reasonably priced, professional staff, uses only the best contractors. So far I have used them 3 times, different contractor each time. All were punctual, efficient and professiona.
Business response:
Dear Mr. Pastor, Thank you so much for the 5 star review regarding your excellent customer service experiences with Landmark Home Warranty! Your satisfaction and providing a level of service that exceeds your expectations, is our number one priority and your testimony and the value you find in Landmark is everything we strive for as your home warranty provider. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty
So far the service and experience has been exceptionally great
Business response:
Dear Mr. Suriel, Thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with Landmark Home Warranty! Customer satisfaction is at the forefront of our priorities, and it is always our most distinct pleasure to assist you with all your home warranty and home services needs. We absolutely love the positive feedback and always appreciate the opportunity to help. On behalf of the entire Landmark team, thank you again! We truly value your business and look ... read more
Just wanted to give kudos to Ashley L., who really took care of my situation in a thoughtful and diligent manner. I’d had several frustrating and subpar interactions with other reps, but she made me feel like I’d made a smart choice in choosing Landmark (the others made me second guess my choice).
Business response:
Dear Louis, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Ashley! We constantly strive to provide best-in-class service and peace of mind to our valued homeowners and we sincerely appreciate the constructive feedback and opportunity to assist with all your home warranty and home services needs. Please know Ashley loved the positive feedback, and she enjoyed providing you with her personal assistance. On behalf of the entire Landmark team, thank you again! ... read more
The call center wasn't really listening. They wouldn't send someone out unless something was broken. So, i had something that i wanted to get fixed as in preventative maintenance, but it was not "allowed" unless i was experiencing issues.
Business response:
Dear Mr. Flaherty, Thank you for bringing this information to our attention and allowing Landmark the opportunity to review your situation firsthand. Customer satisfaction is our top priority, and we sincerely regret the frustration. In accordance with the service plan, Landmark covers mechanical breakdowns that become inoperable from normal usage. Please know we appreciate your understanding with respect to coverage. Thank you again for your consideration and allowing Landmark the opportunity to provide this information. La... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 4,136 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.