This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
The price and coverage is very good. Opening a claim online is very convenient and easy to do.
Business response:
Dear Mr. Adams, Thank you so much for the 5 star review and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty! Our number one priority is customer satisfaction, and your testimony and the value you find in the services we offer is exactly what we strive for. Thank you again for the opportunity! We truly value your business and look forward to serving you in the future. Landmark Home Warranty
Quick to respond to an issue and so far the companies sent out have been excellent.
Business response:
Dear Ms. Maerz, On behalf of the entire team, thank you so much for the 5 star review and providing such positive remarks regarding your excellent customer service experiences with Landmark Home Warranty! Providing timely repairs completed by knowledgeable and friendly service professionals is exactly what we strive to do, and we are happy to hear how pleased you are with the level of service and support you received. Thank you again for choosing Landmark! We truly value your continued business and look forward to serving yo... read more
Four stars because most of the time, once I get to talk with the agent, all is professional, courteous and efficient. The last star is because of getting through on their phone lines can take hours,. Getting a response from an email isn’t much better. In never got a call back when I left my number at 1:00!pm one day.,I had to call back the next day and wait in hold again. Most frustrating!
Business response:
Dear Ms. Norsworthy, On behalf of the entire team, thank you so much for the 4 stars and providing such thoughtful testimony regarding your customer service experiences with Landmark Home Warranty! Your satisfaction is our utmost priority and we always appreciate the opportunity to help, and also your patience while holding. Thank you again! We truly value your continued business and look forward to servicing you in the future. Landmark Home Warranty
Landmark has been quick to respond to the situation of our microwave failing. We were presented with options, which I didn't like, so I called their offices. Trisha R truly listened to what I was telling her and offered a very amenable solution to our problem. Thank you, Trisha, for representing Landmark in such a positive way!
Business response:
Dear Ms. Parker, Thank you so much for the 5 star review and such positive feedback regarding your customer service experience with Landmark Home Warranty and Trisha! Listening to your concerns and offering prompt resolution was very important to Trisha and she appreciated the opportunity to assist you. On behalf of the entire Landmark team, thank you again! We truly value your business and look forward to serving you in the future. Landmark Home Warranty
Cynthia F helped me with my renewal today and she was an absolute pleasure!! Very patient and explained everything to me thoroughly, and a very kind personality.
Business response:
Dear Ms. Grabiec, Thank you so much for the 5 star review and providing wonderful remarks regarding your customer service experiences with Landmark Home Warranty and Cynthia! Our top priority is your complete satisfaction and to make the process easy and hassle free, and we are happy to know how well the warranty process has worked for you. Please know Cynthia loved the positive feedback, and she enjoyed providing you with her personal assistance. Thank you again for choosing Landmark! We truly value your continued business ... read more
I reviewed several home warranty companies and found Landmark Home Warranty offered more coverage for about the same amount of money I was spending with my current home warranty company. I was impressed with their customer service representative, Ms. Melissa G, who took her time going over the details of the policy I was interested in and did not put any pressure during my inquiry for a purchase decision. Instead she wanted to make sure I had all my questions answered before making my decision and once I decided to go with L... read more
Business response:
Dear Mr. Rodriguez, Thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty and Melinda! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home service needs. We have also shared your rave review with Melinda, and she is extremely grateful for the positive recognition, and loved having the opportunity to personally assist you. Thank you again for choosing Landmark! We truly... read more
4 stars since I just purchased our Home Warranty and the start date will be tomorrow, 7/9. Even though there are so many negative reviews about them, I still gave it a try. Hopefully it will be smooth sailing with them. 4 stars because of Melinda G., the agent who helped me with the process and explained everything to me so well.
Business response:
Dear Ms. Dela Cruz, Welcome to Landmark and thank you so much for the 4 star review and remarks regarding your customer service experience with Melinda! Your satisfaction is always our top priority and we are happy you have chosen Landmark for all your home warranty and home services needs. Please know we have also shared your review with Melinda and she was humbled by your kind words and appreciated the opportunity to offer her personal assistance to you. On behalf of the entire team, thank you again! We truly value your bu... read more
We signed up for a home warranty today with Cynthia F. Cynthia was very professional and knowledgeable. The initial process was excellent!! We feel better knowing our home is covered with Landmark Home Warranty. Thank you Cynthia F!!
Business response:
Dear Ms. Willis, Thank you so much for the 5 star review regarding your excellent customer service experiences with Landmark Home Warranty and Cynthia! We are so happy that you found ease creating your warranty plan and we are overjoyed with the opportunity to assist with all your home warranty and home services needs. Please know Cynthia loved the positive feedback, and she enjoyed providing you with her personal assistance. On behalf of the entire Landmark team, thank you again! We truly value your business and look forwar... read more
It took a second try to get a company out to us but they handled it promptly!
Business response:
Dear Ms. Smith, On behalf of the entire team, thank you so much for the 5 star review regarding your customer service experiences with Landmark Home Warranty! Our top priority is your satisfaction, from the first call for service to the completed repair, and we love the positive feedback and always appreciate the opportunity to help. Thank you again for choosing Landmark! We truly value your business and look forward to serving you in the future. Landmark Home Warranty
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,022 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.