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Extra Space Storage
- Self Storage
- Santa Monica, CA
About this business
Location details
1620 14th St, Santa Monica, CA, 90404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Make your own decisions based on this. I rented in November. Space was a 4x4 Rent was $66. On day of signing the employee switched my rate from the advetised $66 to $83 never saying a word. When I caught it and asked she offered this: " that's only if you do auto withdrawal. " I rolled with it, giving the benefit of the doubt, had her change it back and put my account on autopay. Fast forward to today. Checking my bank account the upstanding Extra Space had auto-deducted $132 ! ( photo attached ) If increasing your ... read more
Business response:
Hi Jennifer, Thank you for leaving your review! We are sorry you had a negative experience with our rate changes. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month-to-month. We will always let you know of any upcoming changes at least 30 days prior. Will you please give us a call at 888-storage to discuss what other options we may have for you?
This place was formerly SANTA MONICA STORAGE, and I've had a storage unit here for 18 years. It was always clean and well maintained store. This year it became a EXTRA SPACE STORAGE store. I went to the facility today for the first time in a few months and was shocked to find it completely infested with pigeons. There literally was pigeon feces and feathers EVERYWHERE! On the floors, stairs, banisters, and walls. When I got to my storage unit, that has an open mesh ceiling I found the contents of my unit covered in bird... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.6 star rating with 444 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.