Family Care Center

Maren Y. 

on Birdeye

3 weeks ago

The intake could also include getting to know us and our situation. Instead of being so robotic and generic. 

John B. 

on Birdeye

a month ago

Get my meds sent to my pharmacy faster. Communicate what is going on when the necessity for the medication is a determine factor in my daily function. 

Irene H. 

on Birdeye

a month ago

IOP, You hurt someone who wanted help.. 

Dan f. 

on Birdeye

a month ago

Think 20 year-olds with oversized chocolate milk and a twirly straw and you’ve got it. 

Sam P. 

on Birdeye

a month ago

I do not recommend. The doctor/therapist kept rubbing his face like he was exhausted or under the influence. During my first and only visit, I mentioned my dog of 16yrs had died of lymphoma 3 weeks ago. Moments later he asked if I had ever considered getting a pet?! I listed all antidepressants that had previously failed and one I had an adverse reaction to, later he suggested the same antidepressant I had the reaction to after telling me he felt we shouldn't go the traditional antidepressant route. They're really pushing TM... read more

Marissa C. 

on Birdeye

a month ago

Had an appt for 1pm virtual. In meeting for 10 minutes, provider didn’t show. I had to call the front desk and they said they must be running late. I was not contacted from anyone while I waited for another 20 minutes. The provider was 30 minutes late to my session and this is the first time meeting this person. My provider before them never was this unprofessional and genuinely cared. Now I understand running a few minutes behind, but if you’re a whole 30 minutes behind schedule a courtesy call should be made and an opportu... read more

Aiyah E. 

on Birdeye

a month ago

They charged me for a visit they canceled, didn’t submit my insurance paperwork, and then billed me anyway. I’ve called several times and no one has helped or called me back. Terrible customer service.” 

Maddy W. 

on Birdeye

2 months ago

Staff is not trained on their financial assistance program. I received incorrect information several months ago from an employee who was terminated, and because she no longer works there, I have no evidence to fight this bill. I received TMS treatments under the assumption that since I was under the financial assistance program, I wouldn’t be paying for treatment. I asked the now fired employee many questions before signing the agreement, including if I’d have to pay my deductible, and she said no, it would be 100% covered b... read more

Wilhelm B. 

on Birdeye

2 months ago

The “experience “in precise detail “was forwarded.” ” These incessant attempts at artificial communication are disturbing.