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Farm Burger Huntsville
- Restaurants
- Huntsville, AL
About this business
Location details
930 Bob Wallace Ave SW, #219, Huntsville, AL, 35801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:30 p.m. | |
| Tue | 11:00 a.m. to 8:30 p.m. | |
| Wed | 11:00 a.m. to 8:30 p.m. | |
| Thu | 11:00 a.m. to 8:30 p.m. | |
| Fri | 11:00 a.m. to 8:30 p.m. | |
| Sat | 11:00 a.m. to 8:30 p.m. | |
| Sun | 11:00 a.m. to 8:30 p.m. |
Yeah. My wife ordered tonight and the superfood salad was all kale, two slices of carrot and three slices of onion, no nuts, no cranberries, no beet! The fries were burnt and soggy. How do you do you even do that? This was my first and last time ordering food from this location. Just another reason to stay home and fixed a homemade meal with pride and passion.
Business response:
Hi Jamie. We're very sorry about your wife's superfood salad and burnt fries. Thank you for raising this to our attention, and we are passing it to our chefs so that we can improve the food we deserve. We know that while we lost the chance to make a great first impression, we hope that it doesn't prevent you from coming back. We know we can give you the meal that you and your wife deserve when having a night out, and we'd love a chance to prove it. Please email us at feedback@farmburger.com so that we can make this right.
Good tasting burger, but $45 for 2 burgers, fries and 2 beers is high. The order was wrong on both burgers. I had to go to the counter 2 seperat time to get what we order. The last kicker was the bathrooms were filthy. Won't be going back anytime soon!!
The burger was so sloppy and my sweet potato fried were old...i couldnt even just eat them quickly because they were so gross. So i threw them away. I had so much hope for this place..
I ate their today for the first time. I should have made myself aware of what was offered because the young man at the register was rude. Needless to say I didn't get what I wanted simply because he wouldn't listen. I took what he heard and moved on. So the burger taste was awesome and so were my fries. I'm sure had I gotten what I wanted I would've been more pleased. I'll go back to try again.
Business response:
Hi Angela! Thank you for sharing your recent experience. I'm sorry to hear about your interaction with our grassfed staff. I would like to hear more about your visit, and I hope you will allow us the opportunity to make this right. Please email feedback@farmburger.com so we can get in touch, and have you in again, on us. I look forward to hearing from you!
The burgers were very good, however the onion rings were incredibly greasy. Also, once we were home, my husband commented on how expensive it was for what we had. I went back and looked at our receipt, and the cashier had totally overcharged us for everything. We both got combos, and we were charged for our drinks and his fries. He was charged for one of the specialty burgers instead of a combo (this is not including the uncharge for additional toppings, which we knew was the case ). My daughter got a children's combo and wa... read more
The food was excellent we were very pleased. However, the cashier was incredibly rude. He just acted that he was too good to be there. He rolled his eyes when we didn't want pop for our kids. Then, my husband returned to order milkshakes to go and had the same cashier. He actually asked my husband, "why would you come here for just milkshakes?" My husband replied, "well, we just ate lunch here and wanted some to go." Then the cashier replied, "oh....ok...". He just had such attitude! It was unbelievable. It's just really not... read more
Customer service was great! The fries were very good! I would have given them a 5 star rating, but the burger was mediocre. Its compariable to 5 guys burgers. It was very bland and had little taste. I ordered the farm burger. The fact I received my burger literally before I sat down. Leads me to believe it's precooked. How do you cook a fresh burger in 4 minutes? With almost no pink in the middle. For the price I can go to burger king and be just as satisfied.
It's been hit and miss. I've gone and it is really good and then today the meat was tough and had an off flavor. No seasoning and just didn't seem like great meat. I've been chewing digestive enzyme pills all afternoon.
Frequently asked questions about Farm Burger Huntsville
How is Farm Burger Huntsville rated?
Farm Burger Huntsville has a 4.4 star rating with 2,153 reviews.
When is Farm Burger Huntsville open?
Farm Burger Huntsville is open now. It will close at 8:30 p.m.