This profile has been claimed by the business owner or representative.
Fast Pace Health Urgent Care - Clarksville, TN
- Urgent Care
- Clarksville, TN
About this business
Location details
2660 Madison St, Clarksville, TN, 37043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I made appointment for 5:15 pm and waited 3 hours for the dr I will never return to the center
Business response:
Sherry, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The nurse was rude, the dr wasn’t any better. I had to ASK for my ears to be looked at when ear pain was specified as a symptom. The dr didn’t even do an exam on me just assumed what was wrong and told me to feel better. I was told my results would be back in 10 minutes, I was in my room for 45 minutes with no word from anyone about what was going on. Wholly unprofessional and unorganized.
Business response:
Elizabeth, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
If I could put 0 stars I would, they should change the name to Slow Pace. Whats the point of scheduling an appointment if I still sit in the waiting room for over an hour?
Business response:
Beau: We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I had an appointment but didn’t get called back until 30 minutes later. The digital display showed I was the 2nd person in the queue but 4 people got called back before me. After I was finally called back, everything was fine. But I missed an appointment that I had for later that afternoon because of how long I had to wait at First Pace. The receptionist wasn’t friendly, either.
Business response:
Cynthia, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
This clinic is not the place to go. The staff were very rude and unprofessional, and instead of helping, they got upset with me because of my vision issues. No one should be treated this way when they’re seeking care. If you want respect and understanding, I suggest going somewhere else.
Business response:
Austin, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Need to change the name to slow pace I was waiting two hours with an appointment
Business response:
Lafronte, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
Making an appointment at this location was pointless. 11:30 appointment and waiting room had 12 people that all went ahead of me. When receptionist was asked she said they were backed up. I reminded her I have an appointment and she said these people were all ahead of me, some walked in and some had appointments. I was not called back for a urine specimen till 12:20. Five minutes and urine obtained and I was done. Sitting waiting with a full bladder this long was extremely uncomfortable. I will never come back to this clini... read more
Business response:
C’dale, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
My visit was fine but I’ve been here several times and this was the most unpleasant of all my visits. My wait time was extremely long despite having an appointment and I don’t feel that the provider wanted to provide the care I was needing.
Business response:
Tabitha, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
Rude staff. 9:00 appt. Yes I saved my place. Wasn’t seen until 10:30.
Frequently asked questions about Fast Pace Health Urgent Care - Clarksville, TN
How is Fast Pace Health Urgent Care - Clarksville, TN rated?
Fast Pace Health Urgent Care - Clarksville, TN has a 4.1 star rating with 1,098 reviews.
When is Fast Pace Health Urgent Care - Clarksville, TN open?
Fast Pace Health Urgent Care - Clarksville, TN is closed now. It will open tomorrow at 1:00 p.m.