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Fast Pace Health Urgent Care - Clarksville, TN
- Urgent Care
- Clarksville, TN
About this business
Location details
2660 Madison St, Clarksville, TN, 37043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The nurses were great but Jeremy had the worst bedside manner I’ve ever experienced from A physician. He was rude and made me feel like I was inconveniencing him for coming I
Business response:
Crystal, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
I got there and there were like 10 people in the lobby that had all been there for over an hour for their appointment. I knew this because they were all onto the staff about it any time they popped out to call someone back. My wait time for my drug test wasn’t bad, but when I got back there, the nurse was so incredibly rude. I was so so very nice to her, and I had some pretty legitimate and easy questions, and was treated like a preschooler or something I really hated it. One example was, She explained how to do the test, le... read more
Business response:
Kerry, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
I called before I went. In, when I got there , it was really busy , the lady I talked to on the phone said it wasn’t busy for walk ins , but it was busy , I wished I had made an appointment, never waited that long at other drug screening test , the most I’ve waited at other places was 5 minutes, not an hour
Fast service as expected. Cleanliness in bathroom area was sorely lacking. Their was urine all over a chic on a table in the bathroom, the sink area was dirty & their were no paper towels to even dry your hands so I can only assume everyone was touching the door with their wet hands on the way out. When I told the nurse the table cover was dirty where I had to sit my cup to obtain my specimen, she stated “well you don’t sit it there, you sit it in the box”, I said understand that, but I have to collect it first & I wanted yo... read more
Business response:
Lillie, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
They made me wait longer than anyone even when I was before everyone. Then they pulled special conditions on me when I know for a fact they don’t do it to everyone. I know other people who have went and they never had a problem.
Business response:
Cordarion, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
The staff was very kind and courteous. The service was not “fast pace” whatsoever, though. The triage nurse who was new did a wonderful job and had great bedside manner.
Business response:
Jennifer, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
Bad customer service, not friendly staff
Business response:
Davianna, we’ve read your feedback and provided details to Patient Services. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I had an appointment time, but I was not seeing for 45 minutes later.
I made appointment for 5:15 pm and waited 3 hours for the dr I will never return to the center
Business response:
Sherry, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Clarksville, TN
How is Fast Pace Health Urgent Care - Clarksville, TN rated?
Fast Pace Health Urgent Care - Clarksville, TN has a 4.2 star rating with 1,330 reviews.
When is Fast Pace Health Urgent Care - Clarksville, TN open?
Fast Pace Health Urgent Care - Clarksville, TN is closed now. It will open at 1:00 p.m.